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Cabinets.com
Cabinets & Cabinetry
About Us
Buying kitchen cabinets online is easy and affordable with our wide selection of premium cabinet products—and 400+ door styles! Our fully assembled cabinets are made with top quality US craftsmanship, customized to fit your needs. They feature solid all-wood construction, dovetail drawers, BLUM soft close features, and a limited lifetime warranty. We also offer a free kitchen design service, where one of our talented designers will work one-on-one with you to create the kitchen of your dreams! Visit cabinets.com/design to get started with your free kitchen design today.
Services Provided
3D Rendering, Semi-Custom Cabinets, Kitchen Cabinets, Bathroom Cabinets, Free Kitchen Design, Free Shipping Over $2500, BLUM™ Soft-close doors and drawers, Dovetail Drawers, Countless custom options and modifications, Price Match Guarantee, Fully Refundable Sample Doors, Limited Lifetime Warranty
Areas Served
United States
Awards
NKBA Member NARI Member BBB Rated Norton Verisign Secured KCMA Certified Cabinets CARB2 Compliant Cabinets INC 500
77 Projects
Credentials
Featured Review
Stephan Adelson
Average rating: 5 out of 5 stars
The quality of the cabinets is top notch. Exactly what you would expect for custom cabinets but at prices lower than most quality cabinets could be. I highly recommend cabinets.com and do so without any hesitation.
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Average rating: 4.7 out of 5 stars 4.7 | 228 reviews
HU-381288229
Average rating: 5 out of 5 stars
Terrific follow-through ....quick...on time...good price ....excellent product. Cabinets.com made it efficient & easy & enjoyable for me! God Bless.... Pat him rick
Landvisions
Average rating: 5 out of 5 stars
Every part of the experience in working with Cabinets.com was great. Our designer, Brooke Albright, handled every part of the process perfectly. She was professional, responsive, knowledgeable and very patient in working with us through design changes and tons of questions. Her expertise and guidance made the entire experience easy and enjoyable. It was exactly what we needed from a design by internet/email/phone process. The website is easy to navigate and the extensive selection of options and add-ons make this a great option for kitchen design. The shipping/delivery timing was exactly as promised when ordered, even during this time of supply chain/labor shortage challenges.
jodilynngustafson
Average rating: 5 out of 5 stars
I had the best experience with the kitchen designer, Ashlee, that worked with me today. I had a difficult floor plan and needed a quick turn around. Ashlee accommodated both concerns and came up with a beautiful design. I am so pleased! It is perfect!
Elizabeth Berenguer
Average rating: 5 out of 5 stars
I worked with Jessica Waters who has magical powers to see the kitchen I saw in my mind but had insufficient words to describe. I could not be happier with my new kitchen. My husband and I renovated our townhouse and tripled the original size of the kitchen. The layout was all new, and Jessica made my vision a reality. I am thrilled with the quality and pricing on these cabinets.
Bill McC
Average rating: 5 out of 5 stars
The thought of a kitchen renovation has always scared me and I think I would have been lost without Cabinets.com: 1. First, I definitely would have been lost without Cabinets.com's design service! 2. That said, these cabinets are beautiful. 3. More important, these cabinets are wonderfully made and have great features. 4. Surprisingly, they cost less than I expected and Cabinets.com had a sale as well. 5. The kicker is I didn't think we were making big changes, but Jessica actually fixed all the flaws in the old design and made the kitchen so much more functional than it was originally. I have dramatically more counter space, doors that don't bump into the fridge and dishwasher, and even a bigger lazy Susan in what I thought was the same space. One part was missing in the first shipment that I assumed was my mistake, but they jumped through hoops to fix that too.
HU-913998617
Average rating: 5 out of 5 stars
I worked with Amy Ammann, who created the design and was so patient with me as I navigated what type of cabinet layout and types of cabinets we wanted. I really appreciated her patience and willingness to work with us. We are about to place our order, and are excited to see how everything looks.
HU-451103392
Average rating: 5 out of 5 stars
We were nervous ordering cabinets online, but there was absolutely no reason to be. The designer, Leslie Shimasaki was excellent to work with; she made it easy. The quality of the cabinets are top notch and we are excited to have them installed. I highly recommend cabinets.com !
Sara C
Average rating: 5 out of 5 stars
So excited to receive my cabinets! The designer was great and really listened to what I wanted. She did several tweaks to the design until I felt the design would really work for me.
HU-396008279
Average rating: 5 out of 5 stars
I ordered new cabinets and am waiting their arrival. The customer service received from Leslie Shimasaki was great. She promptly answered every email and phone call and is knowledgeable in all areas.
Selective Designs, L.L.C.
Average rating: 5 out of 5 stars
I worked with Suzanne Rovira. She is a great designer with solutions and ideas. Also, her flexibility and patience with me as I sorted through everything were tremendous. She definitely made the design and ordering process easy. Thank You!
HU-233106727
Average rating: 5 out of 5 stars
After researching multiple cabinet styles and sites; Cabinets.com has the most options available for styles, colors, and stains. We worked with Leslie to come up with a wonder final designed and re-work of our kitchen lay out. The process was easy and completed with a very detailed rendering of the kitchen. We are very please with the continued excellent communication and flow of the project. We are currently waiting shipping (which was fast than expected).
Frank Teague
Average rating: 5 out of 5 stars
These all wood cabinets are a great value for the price but we especially liked the design service. Our designer Jessica Waters made sure we were aware of some important considerations that helped us make sure these will work for us. We also liked the traditional Hawthorne door style which is getting harder to find at other cabinet manufacturers these days.
HU-218747683
Average rating: 5 out of 5 stars
Leslie was patient and amazing in helping us design and decide on which cabinets best met our needs for our bar and entertainment units.
HU-944812672
Average rating: 5 out of 5 stars
Jessica Waters was great to work with and was able to work on my crazy schedule. I am very excited to see how the project turns out when I receive my cabinets.
dankez10
Average rating: 5 out of 5 stars
We recently purchased cabinets from Cabinets.com. It was one of the more pleasant experiences we've had during our current home renovation project. Brooke designed the kitchen and was great! We went thorough several designs and she took our feedback each time until we found the design we really liked. I would definitely work with Brooke again (we just might on some other storage needs in the house) and would easily recommend her to a friend. We haven't received the cabinets yet but hope they are as good as the design experience. We'll write a separate review when it's all said and done. The production and delivery timeline we received is easily a month to two faster than others we had spoken with. Excited to see the finished product. Thanks for a great design and design experience, Brooke!
Ted Bumgardner
Average rating: 5 out of 5 stars
I worked with Cabinets.com kitchen designer Jessica Waters on the layout and design of our kitchen remodel for my house. I had used Cabinets.com cabinets in another remodel and was very impressed with the quality, but had not used their design service. I am an architectural engineer and have been a construction manager on large commercial and residential projects for about 40 years and have worked with some top designers and know the importance of a well laid out kitchen design. I am also a dedicated DIY guy who has remodeled many houses over the years. I had very low expectations for using a "free" design service and when I started out working with Jessica I was intending on just getting material list and a quote to perhaps compare to other resources. Jessica knocked it out of the park! She developed a wonderful layout and deign that was exactly what I wanted, it was well thought out and it worked well for the space. I was so impressed with Jessica's work that I didn't even bother to get other quotes. I will certianly use Cabinets.com on my next project, especially if I can have Jessica Waters do the layout and design. My cabinets will arrive in a few days - so, stay tuned for upcoming photos of the project.
Roger Seivright
Average rating: 5 out of 5 stars
I ordered two separate kitchens from cabinets.com. During these trying times of supply chain disruptions they were on time with their delivery. Which was for export and they labeled the boxes so that it was easy for us to determine which box was for which kitchen Jessica waters was amazing. I would recommend cabinets.com every day of the week
Connie Wolfe
Average rating: 5 out of 5 stars
I purchased cabinets in order to save on my renovation costs. I was nervous but I have no regrets. Saved a wad of cash. I worked closely with designer using my layout. They adjusted, corrected, and advised me the whole way. Everything fit perfectly. So pleased with the communication they provide. There was a small but obvious nick in the face of one cabinet door and one drawer corner was damaged. They immediately sent out replacements for those sections. The quality is amazing and the color choices are beautiful. They also clean easily. My only negative is that the trash unit has no soft close device, which was totally surprising since that's one drawer that needs to stay closed. Fast forward 3 years and it now drifts open constantly, and I must close it a dozen times a day. Today I'm going to install a magnet system to keep it closed. Please add a soft close to your trash receptacle, cabinets.com. It's only logical.
cliffturner34
Average rating: 5 out of 5 stars
We just ordered our cabinets and I can't wait to be able to install them. Working with designer Brooke Albright was amazing! We had to make a million changes, but she was nothing short of supporting, encouraging and patient from our initial discussion to what seemed like our millionth change. Her patience was unending, and her advice or insights were always sound. She was such a joy to work with, each discussion with her left us feeling confident, encouraged and thankful for dealing with someone so knowledgeable and patient. She makes me wish we had another kitchen to renovate just to work with her on another project! She not only cared about the success of our kitchen, but we could tell she cared about us too! She's definitely someone we're going to keep in touch with.
HU-8369888
Average rating: 5 out of 5 stars
Great products and very responsive! I would highly recommend to anyone. We did have a couple of damage issues ( This can happen in this day and age of the freight industry no matter how well you package items.) In my opinion it is how they are taken care of that really counts. The few issues we had were taken care of quickly and I would grade it as an A+.
HU-113634531
Average rating: 5 out of 5 stars
Jessica W. with Cabinets.com helped me put together the most amazing kitchen. She ensured that we had the most functionality in our space and the design is beautiful. As contractors, we have used other companies in the past and this (our personal kitchen) is our 5th kitchen with Cabinets.com. They are by far the best all around in terms of quality, sturdiness, effective use of space, and design. I highly recommend my clients use Cabinets.com for any renovation involving cabinetry. A++++!
Peggy Dbrot
Average rating: 5 out of 5 stars
In February my daughter was looking for a certain color cabinet and explored many different companies. She also was limited in funds. I was so surprized when the cabinets came. They were boxed so nicely and not one of them was damaged. I was impressed by the finishes also. Not only were they finished on the inside but outside also. Nothing was rough or unfinished. They also were all wood, not that cheap particle board. Wonderful product, I would Highly reccomend.
dulyszl
Average rating: 5 out of 5 stars
Out of all the different stores I visited for my project, Holly was by far the most helpful and creative in her design! She was able to create me a space that had adequate storage with a very clean look. Holly was very professional, fast with her responses, creative in her design (you should see the plans from the other places- not efficient in pace usage), and a pleasure to work with throughout this whole experience. The cabinets arrived within the time frame given in perfect condition. The cabinets are absolutely beautiful and very well-made! I'm very thankful to have Holly's help throughout this whole experience, as design is not my area of expertise and she made it such a stress free and fin experience! Thank you so much Holly- we will be back for more cabinets soon! Lisa M.
Nicholas Mercogliano
Average rating: 1 out of 5 stars
Let me start off by saying the cabinet color is absolutely beautiful! But that's the only thing that's good about these cabinets. The Quality of these products are garbage! A very large portion of my products were changed due to factory defects. (Defects in the stain) I have also noticed bowed doors and frames ). The measurements/spec sheets given to the Desginer do not match up on site. Some members of the team need re training in customer service ! I strongly recommend buying your cabinets somewhere else.
Spenser Dukowitz
Average rating: 5 out of 5 stars
Suzanne was extremely helpful throughout our kitchen design process and was very patient. We highly recommend cabinets.com. Can't beat their prices for free design and quote, plus the cabinets arrive assembled.
beyer_family
Average rating: 3 out of 5 stars
If this were based solely on my first order, I'd give five stars. It took 10 weeks to receive our first shipment, but communication and service response made up for that. We had two skin panels with dented edges (which we were able to hide) and a small crack in one cabinet I covered with putty, but overall pleased and placed an order for the remainder of our kitchen. December 2, our order went into production. Unlike the first, I never received an update on estimated shipping date, so I contacted customer service. January 6, I received an email saying they were estimated to ship the week of Feb. 8. I heard nothing else after that, so Monday, Feb. 8, I emailed customer service again. Tuesday morning I called in, and was told they'd shipped out and were due at the delivery facility Feb. 18. Then today, I received another email from a different rep, now stating they were not due to ship until next week, and at the facility Feb. 19. The rep gave me the delivery company information and told me to wait two business days after it was expected to contact them as it would take time to check the order in. The 19th is a Friday; two business days plus the weekend takes us to Feb. 23, which is when I should expect to have heard from the company. The rep claimed they couldn't get in contact with the delivery company for me in advance of that day, because they'd have no record of my order until it had been received. That also means I can't reach out until Feb. 23 for the same reason. I pointed out the conflicting information I'd been given, the two different delay timelines given on their website, and the fact we are at the 10-week mark. I was told the rep was sorry, given a $100 credit, and told these were only estimates. I scheduled install for March 4, which is 13 weeks from the date this order went into production, based on all the information Cabinets.com has given me about estimated shipping and delivery timelines and what they state on their website. I confirmed install when they told me it had shipped, and am now wondering if I need to plan/pay for storage and delay installation. The only updates I've received have been from me contacting Cabinets.com to find out what's going on (they're on my safe email list and I've checked my Junk folder.) Their responses seem to indicate they expect us to allow for weeks beyond estimated shipment dates as leeway. What's most frustrating is we have no other options at this point: For obvious reasons we want the kitchen to match, and we've paid almost $12,000 for the remaining cabinets. I called in again today, and the rep I spoke to at least gave me the date they're expected to ship from the plant, so I'll be following up then instead of waiting until the 23rd as suggested via email today. Edit: Spoke with Brad this morning, who offered to try and pre-schedule delivery. He felt we wouldn't need to delay installation, so hopeful we're able to get on the schedule and that everything arrives in good condition.
HU-887661857
Average rating: 5 out of 5 stars
Im going to be honest, there were some hiccups with our order that caused the delivery to be pushed back, but the care and attention we received from customer service when I called in to talk about my concerns was above and beyond. Their customer service reps are attentive, helpful, polite and based in the USA. Ultimately my cabinets still came a little late, but I know they did everything they could to help get them here as soon as possible. I don't think I've ever received better care and attention from costumer service than I did from cabinets.com. Every company makes an occasional mistake, because no one is perfect, it's how a company responds that makes all the difference in my book. I would order from cabines.com with absolute confidence, knowing that the quality is superb and in the unlikely event that there is an issue, they will take extreme care to provide excellent support! I will definitely order from them again in the future.
Mark Rich
Average rating: 5 out of 5 stars
I am very pleased on how these turned out. They are built quite well, and the hardware and finish on them is excellent. I'm guessing I had one of the more challenging interactions with cabinets.com - the shippers damaged quite a few cabinets and I got a wrong size. Even though that happened, they took care of me through the whole process. I would highly recommend them to anyone looking for replacement cabinets, especially since they are US based and can get issues resolved quickly. Thanks for taking care of me all - I was a bit worried about ordering online but after having issues resolved and installing them in the kitchen I couldn't be happier.
Stephan Adelson
Average rating: 5 out of 5 stars
From the initial contact I felt the genuine concern the team had for my project. The design service was perfect. The cabinets fit like a glove and the features are exactly what I need. The experience of the designer really helped me avoid mistakes and ensure that my kitchen functions jsut the way I desire. I received the cabinets sooner than expected which was a bonus. The quality of the cabinets is top notch. Exactly what you would expect for custom cabinets but at prices lower than most quality cabinets could be. I highly recommend cabinets.com and do so without any hesitation.
9732628
Average rating: 5 out of 5 stars
Very good experience. Quality cabinets and very affordable. Many options available, which we couldn't find at other places. We forgot a small trim piece, and they gave us free shipping to order it! Very nice customer service, and the cabinets are made in Alabama.
65811591
Average rating: 2 out of 5 stars
If I had it to do all over again, I would have went with another company. The cabinets took 3 months to get to me which that is what I was quoted so that's fine but I ordered all white cabinets and was shipped some that were blue. Also many of the cabinets were broken and several the paint was scratched off. When I contacted them I was told I would have to wait for them to be put back into production and replaced which would take another month or longer. I can't be without a kitchen that long. Also, other components were scheduled like countertops and my contractor. In the end they gave me a small discount for the broken cabinets and the blue cabinets and sent me paint to paint the blue white. The other broken cabinets they told me ask the things that were broken were just for shipping purposes yet all the other cabinets I looked at while I was shopping around had these corner braces in place and some were more expensive depending on the type of corner bracket. One of the drawers is completely falling apart and I was told that my contractor can fix it by installing hardware. In the end, the small discount I got wasn't enough to pay my contractor to fix many of the issues I've had with the cabinets and he also didn't have a spray gun for the paint so you can see the brush strokes with the blue I had to paint white.
J W
Average rating: 5 out of 5 stars
Cant say enough great things about the quality of these cabinets, and the customer service. Everytime I called or emailed with a question they were polite, timely, and helpful. I didnt have a designer, but the customer service team was great with answering any questions I had regarding delivery timeframe, etc. while the delivery took 10weeks due to covid, Nothing was missing or damaged from my order And that was a relief. My husband even commented on the great quality of the cabinets while he was installing them.
lily
Average rating: 5 out of 5 stars
I worked with the designer Suzanne Rovira on a kitchen remodeling project. She was super professional, extremely patient and amazing to work with! She even took time outside her standard hours to help me meet my deadline. I hope the final product is as great as the design process - I will update this review.
Julie McConnell
Average rating: 5 out of 5 stars
Every interaction I had with Cabinets.com from initial order, while my order was in production, through product delivery was exceptional. I made a mistake when I placed the order which was corrected by the team with the utmost in customer service and professionalism. What I was impressed with the most, is that all employees are empowered to serve the client which speaks volumes about the integrity of this company which I would highly recommend.
staceywynne
Average rating: 5 out of 5 stars
After many (MANY) months, our kitchen remodel is complete... and we love it. We worked with Travis to design the kitchen. He was really patient with us as we had a limited footprint to work within, but big ideas. It's an older house, so the floors aren't exactly level, so we had a professional install them for us. We're now quite familiar with shims. A few of the door fronts had paint imperfections and a drawer was a tad warped, but Cabinets.com replaced them very quickly. From beginning to end, their customer service was top notch.
Caroline Purdue
Average rating: 5 out of 5 stars
I couldn't be more thrilled with my dream kitchen! We purchased all of our cabinets from cabinets.com, and my whole experience was wonderful. We ordered samples and worked with Danny W for design, and he was so patient and helpful and made as many tweaks as I requested. We ordered all of the cabinets as soon as the design was finalized. Shipping was right on time. Unfortunately, upon arrival two were damaged in transit, I took pictures and sent to customer service and they put in for replacements right away. The replacements arrived quickly and were in perfect condition. My contractor installed them and they look fantastic, it absolutely made my dream kitchen a reality! The cabinets are solid wood and are wonderful quality and have held up well in the last year. I had a very positive experience and couldn't recommend them more!
Bryan Jenkins
Average rating: 5 out of 5 stars
I have been doing home renovations since 2001 and have to say this was the easiest and best overall looking cabinets that I have purchased over the years. I usually go with a local lower value line or with complete custom cabinets. This time I decided to go a little different - I went online for a pretty large purchase! From the beginning, the design was excellent and the communication and turnaround time was great. No complaints at all. I got the cabinets ordered and they were actually delivered early. I had to get the delivery company to hold them as I was not ready for them yet! They did and that was great. After installing them there was one cabinet door that was damaged. I uploaded a picture and there was a replacement door sent out rather quick. Have to give credit were credit is due - this is a great company to deal with! I highly recommend.
John Murray
Average rating: 5 out of 5 stars
We had a fantastic experience working with Kristen on our kitchen design. Her knowledge and advice helped us create the perfect dream kitchen. We can not wait for the cabinets to come so we can see our dream kitchen come to life. Thanks again for everything, Kristen.
HU-577774718
Average rating: 5 out of 5 stars
Relationship
We self designed and installed
We absolutely are in love with our new kitchen. The cabinets are top quality and super simple to install. The ease of ordering and dealing with the folks at cabinets.com was a breeze. We had 2 cabinets come in damaged and they immediately got us replacements out. We would completely recommend cabinets.com to anyone.
Zubida Perskaud
Average rating: 5 out of 5 stars
Relationship
Received design services for kitchen cabinets
Excellent customer service by my designer Sheila. She was very patient, thoughtful, and helpful in a very timely manner. Excellent design abilities.
HU-196359615
Average rating: 5 out of 5 stars
My wife and I had a washing machine flood our house this summer and had to have a complete tear out and remodel of our first floor. After sitting with 3 other companies, I came across cabinets.com. We decided to take a gamble since we couldn't physically see the cabinets. I couldn't be happier with the cabinets and the company. We ordered a full kitchen that included basic drawers, deep drawers, lazy susan, glass doors, angled cabinets, tall cabinets, pull out trash, and even some of the "rev-a-shelf" products. They came roughly 5 weeks after ordering. I had a few issues with a broken drawer glide and post. Samantha in customer service was very helpful, friendly, and had things fixed immediately. I have since recommended this company/site to friends and family. Great product, price, and excellent customer service!
Skyler Fredrickson
Average rating: 5 out of 5 stars
I worked with Adriana as my designer and she was very helpful. We had a lot of adjustments as we went through the whole process and she was incredibly quick to get back with me and make the changes. Very excited to get these installed.
Dee Kay
Average rating: 2 out of 5 stars
We ordered $10,335 worth of cabinets for a kitchen gut and complete remodel. I chose Cabinets.com, because of the quality of the materials (no particle board, hardwood, dovetailing on drawers, 1/2 hardwood plywood, etc), and the price for such quality seemed reasonable. Some of our 40+ pieces are very pretty. HOWEVER, the quality of workmanship is atrocious. My cabinets are Springfield raise panel style doors with an Alabaster finish. I did not choose the "aged" look for my finish. A good portion of the cabinets have paint applied so thin (or they just missed spots painting...) that the grain of the wood is visible on the corners of the raised door. They look NOTHING like the pure white, well coated sample door I was sent from the manufacturer. My dream of a very clean, well put together kitchen is not going to happen. There are gaps of at least 1/4" on the inside bottoms of the cabinets, where the bottom meets the face, where you will be able to see the floor through the cabinet (the settings on their board cutter are wrong, and no one seemed to care). This issue is in several cabinets. Staples were shanked (ends poking out where they missed the wood), and it was just painted over with the wood all mangled. Beware: The raised panel doors on drawers have a piece of wood screwed to the inside, so the rail can be attached, but this piece of wood only goes up the backside of the drawer face about 2/3, and there is a huge gap (about 1/3 of an inch) between the added wood and the backside of the face, which will no doubt fill up with crumbs and crap and be impossible to clean without disassembling the drawer front. HUGE DESIGN FLAW. I ordered 2 mullion doors to put glass into for adding some interest to my kitchen, and on one door, it looks pretty nice. The other door, where the mullion pieces connect to the face frame, the wood was all mangled when cut, and the splintery pieces were still attached to the ends and painted over. it looks VERY LOW END and also has gaps where the mullions meet the frame front. I have a 30" base cabinet in which I paid for roll-out shelves, and they were installed with what looks like espresso colored paint or stain, and also blue paint all over the roll-outs. I mean, not just a little, but huge blotches of several inches each direction. Shoddy work, and zero accountability or QC. Now, about shipping. Cabinets.com's packaging really sucks. There are no "This Side Up" indicators, and when all 33 boxes were just thrown in my driveway by the point of destination shipper, half of them were upside down or on their backs, or worse yet, on their face, including some upper cabinets with loose shelving and hardware (for the mullion doors), which was just floating about inside the cabinet, thrashing it. Needless to say, one of those cabinets and the shelves inside suffered damage. A "This Side Up" notation on the package would have been very useful. Also, my $1,300 pantry cabinet did not have any covering on one side and rear corner, and guess which side the shippers slide that large cabinet down the edge of the truck to get it on the ground?? Of course, the side with no packaging. Now, the cabinet will get a skin, but still, they did not even care if it's all stained up and scratched up. For $1,300, it should show up pristine, instead of looking like it's second hand. I just wanted my kitchen to be beautiful, but I will be requesting replacements on the worst of it, and live with with some level of sacrifice for the rest, which I know will bug me every time I look at the cabinets. Very few of what arrived look as nice as the sample, so beware. It's very obvious, Cabinets.com does not pay their workers well, because they do not give one rat's ass about what they are putting in a box to send to you, the customer. The darker paint smeared all over my pullout drawers is the best example...how could anyone think: "OK, this cabinet looks good and it ready to ship?" Either they are blind or just simply do not care about their work. Same with the shanked staples. Not only is that spot very unsightly, but its' sharp and could present a hazard to someone reaching into the cabinet, and never mind being able to wipe it down with a sponge to clean it down the road. The point of destination shippers were also a problem. They were only available at one exact time: "between 11 am and 2 pm" weekdays. If you live north of the SF bay area in CA, you will have to take time off of work to accept the delivery. And I ordered 40+ items, and only 33 packages showed up (as per Cabinets.com's labels that say "#X of 33", but the invoice the shipper had only said "29 items." No packing list. The driver wanted me to sign off that I received everything. WTF? It was a jumbled pile of boxes, many with the one shipping label upside down, and there was no list of what I should have received from the shipper, just a count of how many boxes. How could I confirm everything was there?? And the count was even wrong, as I discovered, long after the shipper had left, and we got the boxes sorted, because in some instances, multiple boxes had the same box number, like my mullion cabinets, there were both Box 2 of 33. What a nightmare. It took us 4 hours to make sense of what we had in front of us, with both my husband and it moving boxes. And that does not even count the time I will spend documenting all the damage, taking pictures, compiling a list of the damage and matching it to invoice numbers to send to Cabinets.com. On the day of delivery, we were not even sure which side was up. So, if you have a big order, just plan on the good portion of a day to sort and account for your delivery. Inspecting your mess will be a project and relative to the amount of cabinets you have. I now wish I would have paid another $1,000-$2,000 to have a local cabinet maker build my cabinets. It would have been worth it to avoid the time, delay of schedule and the stress, and now, the low quality workmanship, I will look at every day and be reminded of how I paid too much money for what I got.
Adina Ness
Average rating: 2 out of 5 stars
This was my first time designing a kitchen, and thankfully I had an idea of what I wanted my kitchen to look like and did lots of research because the person I worked with basically just plugged in the numbers and called it "design". I had to repeatedly ask for changes in order to make the space more functional and was met with annoyance on their end. I also needed for my design person to take certain measurements into consideration (like the fact that we had no flooring when we measured for cabinets), but that didn't happen. They also measured for granite when I am having quartz put in so, my contractor had to alter all of cabinets to fit. I received my cabinets 5 weeks after I ordered them, but 6 cabinets were delivered damaged and 1 cabinet didn't arrive at all. We fixed the damaged ones ourselves rather than wait for the new ones to arrive but obviously there was nothing we could do but wait for the missing one. If I had to do it again, I wouldn't. There are so many options for cabinet companies I would rather work with one that values their customers and doesn't treat you like a revolving door.
pjhdesign
Average rating: 5 out of 5 stars
Well I just received my cabinets and everything looks great and in perfect condition. I can't thank designer Amy Anderson enough for helping me finalize my vision. The 3D images really helped my wife visualize what was going on and Amy was able to point out little details that I missed in my initial design. The cabinets actually arrived a week earlier than anticipated, which is amazing. Also right after I placed my order I decided to wanted to change door styles and customer service was able to accommodate the change right away at no extra cost. From my initial contact through delivery everything went perfect. Thank-you so much. I'll send photos after installation.
Paige Webster
Average rating: 5 out of 5 stars
I worked with Amy Anderson, a great experience and she made my project so much easier. I was able to reach her by phone or email and her response time was always timely. I worked with her on 2 different kitchens in 2 different cities, overall a very satisfying experience.
Steve Redmon
Average rating: 5 out of 5 stars
Ashlee Boyer was cheerfully knowledgeable and accommodating to our numerous requests for changes. She provided us the only renderings we ever received from any of the suppliers for our new home construction, and they were very helpful in making our decisions. She had ideas that really helped us put together our dream kitchen, pantry, bathrooms and laundry room/office. She was so pleasant and friendly every time we called (which was a lot) and always responded to our inquiries and change requests immediately, unlike any of the other vendors we dealt with. Ashlee is truly a professional but also incredibly nice and friendly every time we spoke, so we always enjoyed our conversations with her too. Cabinets.com provides a very good, custom-feel product and we're extremely happy with the outcome. I really can't say enough good things about Ashlee and cabinets.com.
Victor Gandoff
Average rating: 5 out of 5 stars
I had shopped around to a few online competitors and after talking with Amy I decided to proceed with Cabinets.com. I worked extensively with Amy for a complete kitchen remodel. Amy was able to point design features that I had not considered and other designers did not caught on. I was pleasantly surprised to learn that cabinets.com will do custom cabinets, based on my dimensions, for a minimal cost, in my case was about an extra $100 for a custom 33"x93" custom pantry cabinet. Cabinets construction is very good, the soft close mechanisms are top of the line, the cabinets installers were very impressed. The kitchen design was solid, with Amy's help, and the kitchen turned out impressive. One issue that I had was a warped trim pieces. I would recommend ordering a few extra of each just to make sure you do not end up with a badly warped trim pieces, and the installer is unable to complete the installation. Overall great experience.
Karl B
Average rating: 5 out of 5 stars
I worked with Holly K. She was outstanding with recommendations, making last-minute changes. Responsive and easy to work with. Highly recommend
Ricardo Garcia
Average rating: 5 out of 5 stars
I used Cabinets.com for cabinets in a house I am building. My designer - Callie Hendricks - was very helpful and professional. The design she gave us met our needs perfectly and the price was economical. This is a great company that I will definitely use again for my next project.
Rebecca Sayre
Average rating: 5 out of 5 stars
Working with Brittany Hutt at Cabinets.com was so easy. Her design was inspired! I provided the measurements and a wish list and she found a place for everything in my smallish kitchen. She responded within an hour to email questions. Over the phone, she was easy-going, patient and efficient. After receiving my door sample, and working with Brittany to fine tune the design and shopping cart, I have absolute confidence in my order. I've already told several friends about my experience. :)
Christi Conchado
Average rating: 5 out of 5 stars
Cally H. is an excellent designer who helped me plan the floor layout and cabinet interiors for my old kitchen in 2017, and for 7 rooms (kitchen, mud room, laundry room, and 4 bathrooms) in my new house in 2019. My old kitchen was a 10 x 10 box with 3 doorways. Cally showed me how to maximize the small space and greatly improve its functionality. That first project took several weeks because I was a renovation rookie and was overwhelmed by all the options available. Designing the new house's kitchen and 6 additional rooms took only a couple of hours of intense collaboration, which was finalized today. I'm looking forward to seeing the completed results! I've recommended Cabinets.com to lots of people, including the 7 contractors I interviewed for the new house renovation project.
HU-855807545
Average rating: 5 out of 5 stars
We love our new cabinets from cabinets.com! We recently did a kitchen remodel and worked with Suzanne Rovira who created a fabulous design for us. She was so helpful in recommending the right pieces to maximize our space and give us the best function. She rocks!
Bob Bradford
Average rating: 5 out of 5 stars
My experience with Sheila Henderson at Cabinets.com was much more than I expected. She was very patient and answered all my questions and concerns. Afterwards she designed an amazing kitchen and saved me a considerable amount of money. Needless to say I was extremely pleased with the experience and the excellent customer service.
Jessica C
Average rating: 5 out of 5 stars
I have worked with Ashlee B. on two separate occasions when ordering from Cabinets.com and both times she exceeded my expectations. I am a DIY person remodeling my kitchen and with a lot of help on her part and tons of questions on mine, my kitchen is coming together. I was so thrilled with the look and quality of the cabinets I received that I came back a second time to order several more cabinets for an extended portion of my kitchen. I went back to Ashlee and she was as excited to help this time as she was the first time. If I ever need any more cabinets (I'll be coming back for bookshelves eventually!) I will be coming back and reaching back out to Ashlee. She was friendly, helpful, kind, patient, and knowledgeable. Customer service has been perfect with her!
Jeffrey Underwood
Average rating: 5 out of 5 stars
We have been working on remodeling our kitchen, but first had to install some cabinets in two adjacent rooms in preparation for the project. We used Cabinet.com's Bronson Maple Bright White Chocolate Glaze and we really liked the fit and finish of the cabinets. We were impressed by the details as well as the of the soft close hardware. We just order our kitchen cabinets using the same style cabinets. Suzanne R., with Cabinets.com , was our designer and we loved the package she put together. We had already completed a layout which she used for the final design. She was fast, responsive, and her experience shined through in the final layout she sent to us. The design drawings were impressive and included installation details you need whether you are installing cabinets yourself or having someone do it for you. The 3D renderings were wonderful and help you better understand how your design will look when completed. We highly recommend Cabinets.com for the selection, quality, and service.
haislip1
Average rating: 5 out of 5 stars
Relationship
Online free design
Fantastic customer service by Suzanne Rovira! Suzanne made the design process seamless and had tremendous response time. This is our second time using Cabinets.com and we have been thoroughly impressed!
Naomi Hall
Average rating: 5 out of 5 stars
Exceptional service, great prices and excellent product. I would highly recommend checking them out! We worked with Cally who could not have been more helpful. She offered great suggestions and was incredibly responsive to all my questions.
Shawn Raymond
Average rating: 5 out of 5 stars
After using Cabinets.com a few years ago when we updated our kitchen I knew just who to contact for the In-law apartment project we're currently working on. I'm pretty handy so the installation aspect doesn't bother me. For this project I worked with Suzanne who's a designer with cabinets.com and really made sure that I was getting the most out of my design. I'm sure I bugged her more than most but she was always friendly and very helpful. I always recommend cabinets.com to friends and would definitely use them again.
HU-806434295
Average rating: 5 out of 5 stars
Suzanne Rovira was our designer and she was excellent. We were in a rush to get our design completed so that we could order for a sales event and she came through in under an hour. She was pleasant to speak with and very knowledgeable.
Meggie Clemens
Average rating: 5 out of 5 stars
After doing months of research for a cabinet company, I landed on cabinets.com. They provided by far the best price, quality, and design solutions I was looking for in my L-shaped kitchen. One important thing to note is they were about half the price for the same materials, color, and cabinet construction. My designer, Suzanne Rovira went above and beyond for providing design recommendations, updates, flagging certain issues, and even appeasing my architect family member who had a lot of questions. I am so grateful for her time, skills, and patience! Photos to come!
Steve Patterson
Average rating: 5 out of 5 stars
We are just finishing up an apartment remodel and needed new kitchen cabinets. I contacted Cabinets.com and let them know we had a tight timeline for the cabinet order. They connected me with designer Brittany Hutt who knocked this design out of the park for us. In order to get the order into production as quickly as possible, she worked on this immediately and got the plans back to me within hours. We had a few changes and once we got the final plan, the order was placed. The cabinets showed up on schedule with no damage and no missing parts. This is the first cabinet order we have done over the internet and I could not be happier with the decision. We built a custom home 10 years ago and paid a lot of money for cabinets which the frames were constructed of pressed board. The Cabinets.com boxes are all solid plywood and quality is top notch on the finish. I highly recommend (and I have told my friends and also sub contractors who ask about them) Cabinets.com and designer Brittany Huff for your next cabinet order. *The attached photo shows cabinets with the protective plastic still attached to the doors as we are still finishing work in the kitchen.
Jan Glock
Average rating: 5 out of 5 stars
Holly Klein was our designer at cabinets.com for our kitchen remodel last year and our master bath remodel this year. I want to thank you for all of you wonderful design and customer assistance. You helped us tremendously last year when we did our kitchen remodel and this year when we did our master bath. Your drawing of cabinet layout with mirrors inspired me to find similar mirrors at Lowes to complete the look. Last year your suggestion to add bar stools to the island turned out perfect. We have recommended cabinets.com to numerous friends. The quality of the cabinets is excellent and the price/value is wonderful. The soft close doors and all wood construction are top quality. The cabinet doors we choose are perfect for the coastal look.
Joe g
Average rating: 5 out of 5 stars
Our designer, Brittany Hutt, could not have been better. She took the simple drawings we made, and quickly turned them into workable plans, and in the process offered a number of suggestions that made the look and layout of the kitchen much better. In addition, she went the extra mile, helping to make the ordering process go smoothly. Finally, she was a pleasure to speak with: friendly; prompt; professional; and very much interested in making our kitchen design a success and in being sure the process of getting the cabinets was a positive one. Thanks, Brittany!
Dawn R
Average rating: 5 out of 5 stars
Started my first kitchen remodel project and picked some cabinet samples - everyone is always nervous especially when shopping online. After looking at them for a couple of weeks and comparing them to local retailers, these samples ended up being the best quality. So, after choosing my particular cabinet style & color, uploading photos of my current kitchen and some basic measurements, I received a call from Designer Cally Hendrick - Wow, just let me tell you she was fantastic! We spent time on the phone talking about everything regarding my kitchen project and then she emailed me a full photo layout, cabinet sizes & placement diagrams, but most importantly she was available by phone and made a few changes for me without a problem. In addition, Cabinets.com was having a 30% off sale and there was no one, no one who could beat their price. Win Win for me. I am still awaiting delivery of my cabinets and will upload photo's when they are installed. Thanks Cally for being OUTSTANDING and saving me some money as well.
HU-546871262
Average rating: 4 out of 5 stars
Although we haven't received our cabinets yet, our designer Cally was quick to answer our requests and emails and was very accommodating.
K
Average rating: 5 out of 5 stars
We just ordered our new cabinets; I am so impressed by the quality of the product, the incredible prices, and the fantastic design support (from Cally). I scoped out three other places before landing on cabinets.com and in all ways they blow the competition out of the water.
mjordan123
Average rating: 5 out of 5 stars
We just ordered our new kitchen cabinets and wanted to brag about the free design service! Cally Hendricks was our designer and she did a fabulous job with our new kitchen design down to every little detail! We highly recommend this service!! Can't wait to see the cabinets when they arrive!!
1080
Average rating: 5 out of 5 stars
I do recommend them,I started with choosing and ordering my door samples.My assigned designer is Danny Walser.I sent him my kitchen size along with my wish list .One the drawing he sent back ,I loved it ..I made 1change and it was perfect.I proceeded to place an order .The process was easy and the price was good but pay attention to the sales they offer and you can save a lot !
HU-485776461
Average rating: 5 out of 5 stars
The best, don't hesitate!! Great solid wood construction, gorgeous designs at a terrific price. Amy was our designer and she is AMAZING! She is extremely creative, so nice to work with and went above and beyond for us!! Ask for Amy and you can't go wrong.
Joe Souza
Average rating: 5 out of 5 stars
Holly is amazing, her designs knock it out of the park every time that we use her expertise. This historic bungalow had a very challenging kitchen layout and it took a number of attempts to obtain the right feel for the home, and Holly worked diligently to help us devise a kitchen that was the focal point of the home yet maintained the unique character of the house.
Navneet Sarathy
Average rating: 5 out of 5 stars
I haven't received my cabinets yet, but this a review of the kitchen design services offered by Cabinets.com Cally Hendricks was the designer helping us thru the process and I can't say enough about her expertise and patience. She went above and beyond with our project and in fact worked over a weekend to make sure we would be able to take advantage of a special promo that was going on. In her initial design she had thought thru most of the issues that we are likely to face with a kitchen our size, maximized the space available and created beautiful renders to help us visualize what we would be getting. She also helped us with our countertop and appliance decisions. Her patience is certainly something to be lauded. She had to deal with a couple of new home owners with grand plans for a kitchen remodel and made it a reality over multiple designs and countless emails. Thank you Cally for being so great!
lorrained1129
Average rating: 5 out of 5 stars
AMAZING EXPERIENCE! This is our third kitchen from Cabinets.com. We have purchased full kitchen, bathroom, and laundry cabinets for our last 3 homes, $1.5M and up. The experience only gets better. Ask for Holly Klien as your designer, she is knowledgeable, pays attention to detail, and stays on top the job from first call to end. Years later all our homes and condo's still look like new.
dfraisse
Average rating: 5 out of 5 stars
We have not received our kitchen yet, this review is specifically to say how happy we have been with Cally Hendricks, our Cabinets.com designer. She was so patient with all our change of directions and designs. She advised us very well and was great with her feedback when we were making rookie mistakes. We look forward to work with her again for our next kitchen redesign
Giuseppe Lubrano
Average rating: 5 out of 5 stars
Things work out for the best, cabinets are all set and in place, kitchen looks good and I'm satisfied
NoviceDIYer
Average rating: 1 out of 5 stars
My experience with my Cabinets.com Deerfield purchase was overwhelmingly unsatisfactory and 14 months later (purchased 8/27/17, received first shipment 10/9/17, received last large shipment 6/25/18…very last shipment 7/12/18) my order is still not technically fulfilled, neither from a usable quantity perspective nor quality perspective. Yes, they will replace items although I urge those considering the purchase to consider why they seem so willing to readily replace items and enthusiastically tout their willingness to replace. If quality, workmanship and superior packaging are prioritized…rhetorically speaking…why enthusiastically touts replacement? This is something I personally failed to recognize. From a slew of paint issues; an array of damage and other quality issues making it difficult to install without outright replacing panels and/or making modifications, or requiring replacement in order to sufficiently level to receive countertop; and a Claims/Customer Care Manager who repeatedly made false assurances, and in the end, attributed statements to me that I never made. The other claims/customer service staff was polite although their seemed to be little that they themselves could affect…instantly or otherwise…given blatant promises and assertions made (i.e. with regard to shoring up packaging) of what would transpire, the manufacturer simply opted not to do despite their guarantees as evidenced by the same poor packaging material continuously utilized. Most concerning given the extraordinarily long timeline, they intentionally provided vague answers to requests for paint specs (i.e. given three different assertions received from three different staff members that all contradicted the actual spec later obtained directly from the manufacturer) which I needed to paint items that had to be custom made or re-painted given poor paint finish and insufficient coat per their inability to satisfy my order in the time and at the quality promised. No, they do not make the assembled cabinets, none of them, despite vague language over the phone (i.e. references to, "our Deerfield line", "our assembled line", "our manufacturing facility", etc) and advertised on their website. Further, I found/find it extremely odd that they would not answer standard questions that their manufacturer readily disclosed. Luckily, I kept all of my shipping documents! Although, reviewing them ~ 10-11 months in is how I learned that I had unknowingly purchased cabinets from one of many manufacturers whose products I had rejected after seeing them in-person several months prior to my Cabinets.com purchase. To be at that stage…nearly one year later, having received over 75% of total shipments…made entirely obvious why there were so many issues whereby quality overwhelmingly worsened with each delivery. The number of pictures…easily a couple of hundred…required to capture all of the issues was/is mind-boggling to me even today. They did not seem to understand as I repeatedly emphasized that just because they were willing to replace items did not indicate that efforts were truly geared toward righting the situation. My family and I had been stuck in limbo with no fully functioning kitchen (i.e. no countertops which meant no sink, dishwasher, garbage disposal or plumbing to be installed) and were forced to navigate a maze of items occupying our garage and bottom two floors every day (to reach bedrooms) despite the fact that they knew the entire time that we would never receive what I contracted and paid for as-advertised. Still, with the shipping documents in-hand, I was readily able to identify and later communicate with the manufacturer (which they initiated through the shipper to determine why Cabinets.com intercepted a months' long pending shipment that they had shipped to me directly just as they had with all other shipments); as well as to discern the manufacturer's equivalent product line and door style (given they would only answer questions specific to their branded line not if referencing Cabinets.com or Deerfield) to retrieve product-specific details required to have items custom made or repaired. Their expedited orders took weeks not days before leaving their manufacturer, although on the order of months for the inadequate refrigerator panels and several cabinets. It was quite frustrating that status emails honoring assurances were not provided despite several promises by their staff that they would do just that so many times that I lost count, especially when speaking to the Claims/Customer Care Manager directly just meant that more false assurances were given. It simply meant that I could not realistically rely on assertions made given precedent; oftentimes, the story as to what was asserted was even denied. It seems that every possible issue that could arise with regard to quality, they instantly and routinely attributed to their shipper despite the fact that the mass majority of issues were a result of activities and handling at the manufacturer's facility (aka poor quality control) which was indisputably apparent in-person both prior to and after unwrapping items (and clearly depicted in pictures promptly routed to them via email). Could it have been a fluke? Well, I asked myself that many times before reaching my 5th replacement order but certainly not once I received my 9th, 10th and 11th shipments nor by the time I sat down to tally the total count of shipments and items replaced...nearly 25% of all large items (15x cabinets, 1x refrigerator panel) replaced at least once and 33% of the same large items replaced between two and seven times. The refrigerator panel took the cake by far at eight total panels received with panels seven and eight being shipped simultaneously, per the Claims/Customer Care Manager's certainty that one would be suitable although neither of the two were suitable just as the first six were not! To put things into just a bit more perspective, there were just under a total of 40 items received that required replacement in an attempt to satisfy the 16 large included in my order; this count does not include replacement of warped doors or accessories. I use "require" very loosely and note that the final collective set has been significantly modified or outright replaced with custom made items, with other reject/defect items transported/dumped at my dollar (no organization would accept incomplete or overly defective or damaged cabinets). In the end, I have spent more than what an all-wood order would have cost me elsewhere when considering: 1) Cost of cabinets; 2) Cost for takeout for over one year for multiple people: 3) Funds required to have items custom made or modified; 4) Funds to purchase multiple non-standard expensive tools; 5) Funds to buy multiple non-standard supplies like multiple gallons of furniture grade paint and protective coats; and 6) Cost incurred from countertop installation delays. When one considers all of this, it is entirely obvious that my experience was an overwhelmingly stressful experience, and as a result, I will never recommend Cabinets.com or their manufacturer to anyone. I guess it goes, sometimes the seemingly reasonable price is indeed entirely too good to be true!
Attilio and Beth Somma
Average rating: 5 out of 5 stars
Our experience at Cabinets.com was absolutely flawless because of our designer Amy Anderson! She was professional, knowledgeable, and very organized. We are gutting an old farm house as a second home, and didn't want to spend a fortune on cabinets, so we surfed the internet for a deal. Wow, did we get lucky! Amy gave us excellent ideas, and handled any questions/concerns we asked her. She designed a beautiful kitchen for us. The wait time and delivery was right on the mark, and your business office was courteous and prompt with getting back to us. We can tell you that 5 years ago we dealt with a local company to replace a kitchen at our primary residence, and I didn't get half the care, attention, or quality of work that I received at Cabinets.com. I highly recommend them, and we will not use anyone else. By the way, the quality and craftsmanship is excellent. You won't want to use anyone else, and definitely request Amy. It was our fortune to have gotten her when we called. I will definitely use them in the future and you should too! Many thanks, Leo and Beth Somma , Hampton Bays, NY P.S. We will send photos when project is complete, and definitely view Cabinets. com gallery of photos. You get tons of ideas!
Julio Palmaz
Average rating: 5 out of 5 stars
Dennis Waltzer was very effective in assisting the design of my 2 kitchens. Courteous, fast and accurate. Cannot wait to see the cabinets installed but I anticipate they will live up to my expectations. If so, they will be great value for the investment. My experience with Cabinets.com hopefully will match the recommendations I got from the builder
Christine Salzer-Floyd
Average rating: 5 out of 5 stars
We can not enough great things about the quality of cabinets and their desighn customer service at Cabinets.com. These cabinets are beautiful! We are so impressed their premium craftmanship and yet they offer an affordable price. Our designer Ashlee, was nothing short of wonderful. From the very beginning of our design process and to the final completion, she was an absolute pleasure to work with. Ashlee was there for us every step of the way with enthusiasm and a great sense of reassurance. Any problems, concerns or minor questions were addressed thoroughly and quickly. Without her professional knowledge of design and space planning I know that our kitchen would not be as stunning as it is today. Our kitchen is truly now a piece of art and we highly recommend Cabinets.com and their designer Ashlee to friends and clients. A very special thank you to Ashlee for making our kitchen dreams come true!
danielle bonnofsky
Average rating: 5 out of 5 stars
I worked with Danny Walser on a kitchen cabinet design and have to say it was nothing but pleasant to work with him. He was always very prompt in answering my questions and offering ideas and after about four designs we came up with a plan that I was very happy about. I have not received my order yet, but I am very excited to get them and have them installed. In fact it was so easy that I ended up ordering bathroom cabinets as well and Danny was able to link the two orders so that they will ship together. I will follow up with another review once everything is received and installed. Thanks!
Aaron Sommers
Average rating: 5 out of 5 stars
Danny W. at Cabinets.com was great! He was very knowledgeable, helpful, creative and responsive. A true professional! Thanks for all your help.
Charles Wyckoff
Average rating: 5 out of 5 stars
Sheila did a great job and patiently and quickly made modifications when asked to. The design was excellent and the kitchen looks fantastic.
Adella Trehal
Average rating: 5 out of 5 stars
. Even though we have not done business in person, Sheila at Cabinets.com was very accommodating and timely with all of our requests. Her knowledge of products enabled her to create an otherwise unavailable cabinet to fit our needs.
Christina Getz
Average rating: 5 out of 5 stars
Sheila was a fantastic resource at all stages of our kitchen design from measuring, design, choosing cabinet type & features for our budget. She was prompt with responses & changes to our plans. Thank you Sheila. I'll be sure to send photos when the project is completed.
Dennis Winkler
Average rating: 4 out of 5 stars
Relationship
Do It Yourself
Sheila, was friendly and very professional. We sent her the measurements and cabinet style . She did the design which really put our thoughts into perspective. She sent this layout to us with the price and we made the purchase. Thank you for your help and great service.
Harlow Granite
Average rating: 5 out of 5 stars
Danny Walser did a great job helping with design and selection! He made the process so easy with his quick communication and knowledge. We will use him again for future projects.
Paragon Construction Company
Average rating: 5 out of 5 stars
We are very happy with our experience dealing with Cabinets.com. Sheila Henderson did a fantastic job in assisting us with the design for our kitchen. She had great suggestions and was very timely and easy to work with. I would definitely recommend her to a friend or colleague.
Zach Kottke
Average rating: 5 out of 5 stars
Excellent service and responsive! Pouring concrete countertops and will upload photos soon. We lived the color and finish combination that was recommended. Thanks Sheila!
Amy Schill
Average rating: 5 out of 5 stars
I enjoyed working with Sheila Henderson at cabinets.com. She is professional, kind and, knowledgable about the products that they sell. Sheila showed care for me and my project. She worked with me to make adjustments until the design was exactly what I wanted. She was able to clearly answer all of my questions in a timely fashion. We just ordered our kitchen cabinets, and so far the experience has been easy. I highly recommend Sheila.
Cally Hendrik
Average rating: 5 out of 5 stars
Cally Hendrik has been an outstanding designer throughout my project. No only does she have an excellent sense of design, she has a knowledge of detail and precision and the ability to put that vision in her drawings. And she does it quickly. She also has an intimate and extensive knowledge of all the cabinetry available and what can but customized . It was always a joy to communicate with her either thru email or over the phone. She never got upset when I changed things in the design. She just rolled with it and redid her drawings....such a joy from my end. Can't recommend her enough. Richard Piekos
Scott Shoyat
Average rating: 5 out of 5 stars
Cally was awesome! I loved working with her. She was very friendly, helpful, and professional. I would highly recommend for anyone looking to complete a cabinet project.
Kenneth Woychuk
Average rating: 5 out of 5 stars
This will be my third project with Cabinets.Com and Designer Danny Walser. I've done two big kitchen renovations plus a master bath. The customer service has been great. Any time I asked for a change, Danny was very prompt at getting me updated drawings and pricing the same day. I've saved time and money by using Cabinets.com and Danny Walser. I highly recommend them any chance I get. Thanks again -
Jaycee C
Average rating: 5 out of 5 stars
From beginning to end, cabinets.com was a pleasure to deal with and I had a really difficult time overall but it wasn't their fault. The people making the cabinets didn't ship it right and I messed up part of the order. I should have listened to the designer which was free but I was a bit stubborn. Overall, I am very happy. The product is high quality for the price. Kitchen turned out great, time to cook.
DMO
Average rating: 5 out of 5 stars
Cally Hendrick was the designer of my kitchen project - she did an excellent and timely job. The kitchen space was challenging - and she provided the design and then worked with me to tweak it. I would recommend Cally and Cabinets.com.
Chuck Cerasoli
Average rating: 4 out of 5 stars
Cabinets.com was very helpful and accommodating with the design of our kitchen, laundry and bathroom vanities. They updated our plan many times and were always very quick with responses.
Diane Nero
Average rating: 5 out of 5 stars
As a licensed professional engineer and professional planner, I have worked with hundreds of other professionals throughout my 35 year career in land development. Cally Hendrick is a consummate professional in her field of kitchen design and customer service. Communication with her throughout the process was excellent, her design skills are masterful, and graphic arts talent is a pleasure to work with. I cannot speak high enough about her and the company she works for. There was excellent communication from initial design consultation through delivery and post delivery. I have recommended several of my colleagues to Cally and i know she will be very busy for the foreseeable future!!
Michael K
Average rating: 5 out of 5 stars
Our entire experience working with Cabinets.com was awesome. We shopped around a few local spots, but were not really satisfied with the quality of the cabinetry. On a whim we tried out Cabinets.com and got some samples and were sold. Then, as icing on the cake, the process to "Design" our kitchen with their team was AMAZING. Having that rendering made things so easy. We also love the finish options, and the various lower cabinet options, like drawers, and a pull out trashcan option. The cabinets were delivered quickly and are SO nice. We installed them ourselves and the rendering was a life saver. If we ever renovate another kitchen again, Cabinets.com will be our first and only stop.
freyday13
Average rating: 5 out of 5 stars
I contacted cabinets.com to estimate cabinet cost for a kitchen renovation. Danny was assigned to my design and I couldn't have been happier. Within 24 hours he had my design and after some tweaking it was perfect. Subsequently I had Danny also design two options for my master bathroom. Danny was knowledgeable, efficient, courteous and detail oriented. I always had a response from him within 24 hours although it was usually within a few hours. I placed the order for the kitchen and bathroom and am looking forward to the arrival of my cabinets. I am planning to use Danny's talents for another kitchen project I am working on for a friend.
Nicholas James
Average rating: 5 out of 5 stars
I hired cabinets.com after going to Home Depot. My experience at Homedepot was okay but compared to working with Danny over at cabinets.com, there was no comparison. Basically, I told him the look I was going for, I sent him the plans and what I would like for features and he did the rest. When he came back with the designs it was exactly what I was looking for. First try, nailed it!!! It was a great experience to work with Danny...He always got back to me quickly, whether it was email or phone. (The only time I didn't get a hold of him was after business hours,, every time I called during business hours he picked up) this really makes the process easy!! I would highly suggest cabinets.com, and when I my buddy builds his house next year I will pass Danny's number over to him. I will also be adding on to the kitchen next year, this is just the first phase so I will also be back again!
Jim Stach
Average rating: 5 out of 5 stars
I've had a delightful experience with cabinets.com. I started this process a year ago in September of 2017, and Ashlee Boyer was assigned as my kitchen designer. She has been stellar in guiding my wife and I in the kitchen design of our new home. With at least half a dozen changes to the design (I've lost count), Ashlee was patient with us and gladly continued to take the time to modify our drawing over the course of like nine months, promptly emailing a new revised design within a couple days. I imagine she thought we'd never make it final and actually order cabinets, but in July of 2018 we did! The cabinets arrived yesterday 9/25/18, and they look great. While I have not installed the cabinets yet, I am very pleased with them upon inspection during delivery. The finishes are just like the samples we ordered, with everything looking just like I thought they would. I think the delivery company for my local region of America did a good job and while all the cabinets themselves arrived undamaged, two skins (or panels) for some cabinets were damaged. I called Cabinets.com claims while the delivery guys were still on site and reported the damages, and I was informed to take pictures, file a claim, and new ones will be shipped in 10-14 days. I think that's about as easy as it gets for making it right.
Stacy Kelly
Average rating: 5 out of 5 stars
So I have not received my cabinets yet, but will start off by saying I have had the best experience working with Suzanne Rovira. She is beyond knowledgeable and helped us create the kitchen of our dreams. The level of service she provided was top notch. We have dealt with some top designers in Chicago and I can tell you she really knows her stuff. I will be adding Photos of before and after once project has been completed.
Tonya Hahn
Average rating: 5 out of 5 stars
I can't say enough about this company. High quality American cabinets at a great price! Easy ordering, fast, reliable shipping and expert design help. My designer Suzanne was the best! Patient, knowledgeable, and accurate. She helped me decide on everything for my kitchen remodel and answered all my questions. She was so good that my installer who says he always has problems with designer accuracy was impressed. Thank you Suzanne and thank you cabinets.com.
vcoley816
Average rating: 1 out of 5 stars
Like many others, I ordered my cabinets in May and now in mid september I still do not have a complete order because the substandard shipping companies they use deliver them damaged. Cabinets.com is just the distributor, so they are responsible for the delivery and service. Multiple reorders have been placed and continue to arrive damaged. I would not recommend, try to go direct to the manufacturer.
S Tuttle
Average rating: 5 out of 5 stars
Wonderful experience!!!! I would recommend using the free designer service to everyone - I had a tiny space and my designer was able to maximize every inch. Thank you for doing an amazing job - every cabinet fit the way it was projected and they are beautiful. Had a couple of dings. Submitted a damage claim. Customer service was hands down the best and promptly handled the replacements. People who see my amazing kitchen ask who did the cabinets and I proudly tell them Cabinets.Com.
baryinreno
Average rating: 5 out of 5 stars
I have used this company twice and have been very happy both times. We did a remodel of our kitchen and a few years later our master bathroom. Holly was the designer that I used and she is very knowledgeable and thorough from start to finish. The quality of the cabinets is very high and the results are beautiful. We have three more bathrooms to remodel and will be using cabinets.com .
Ryan Marcusen
Average rating: 4 out of 5 stars
Make sure you closely check all cabinets within 30 days of receiving them!!!!! After getting quotes from the big box stores, I came across cabinets.com and decided to go with them for my DIY Kitchen refresh. The design process was excellent. They worked with me making multiple changes to the design until I was happy. I ordered 23 cabinets for a total kitchen makeover. After receiving the cabinets I had some issues that came from the factory, so quality control could definitely be better. (only reason I did not give 5 stars) However, cabinets.com was great on getting the issues resolved. Be prepared to wait 2-3 weeks if you run into any defects or have shipping damage for replacement pieces to be made and shipped. UPDATE Oct 12: I received replacement doors / cabinets as still had defects. They are sending me a 3rd door for one of my cabinets. The issue was obvious, and should have been easily caught. They are quick to replace damaged or defective parts, but I'm now 6 weeks past the project and waiting on a 3rd door due to factory defects.
Sue Carey
Average rating: 4 out of 5 stars
Suzanne came up with a great plan for my kitchen that worked very well. The Quality of product is great. When a part was damaged in shipment, it was immediately replaced with no trouble. And made in the USA! What's not to like??????
Ashley Sproat
Average rating: 5 out of 5 stars
Highly recommend this company! From design to install they were incredibly responsive, knowledgeable and easy to work with. Above all we were so impressed with the cabinet quality. Can't say enough good things!
Elizabeth Kitchen
Average rating: 5 out of 5 stars
Sheila Henderson and cabinets.com are the absolute best...she was a pivotal part of my design process. Sheila made it simple, comprehensive and FUN! She was incredibly responsive, truly no matter the day and time. The cabinets and hardware are a great quality and value, they arrived on time, and the overall process was so easy. I am a real estate investor (aka Flipper) and I plan on working with her on all of my future projects! Thanks Sheila!
Tammy Smith
Average rating: 5 out of 5 stars
Cabinets.com was wonderful to work with, especially our designer Ashlee Boyer!! She worked very closely with us to make sure we had our dream kitchen. She never lost patience when I was wanting to change things and see different configurations, wonderful customer service! I was still nervous about Ashlee was so patient with all of my changes and explained in great detail when I had a question. I really buying online even after the free samples and all the communication, but she suggested I purchases and upper and lower to see the quality first hand. She said she was sure we would be happy with the product and she was right! These cabinets have all the features and quality I found in my town for much more (5/8 plywood dovetail drawers, undermount slides, soft close everything, sturdy construction and beautiful finish). The cabinets were packaged VERY well! I will be placing my full kitchen, laundry and master bath order this week. Oh and we changed to the frameless style because we are going modern and there was not an upcharge! Made in the USA!! I will post a picture of my kitchen when it is finished. Thanks Ashlee!!
Victoria Black
Average rating: 1 out of 5 stars
The doors on my Shaker cabinets from Cabinets.com were poorly finished. The stain does not extend all the way to where the panel meets the face. That leaves a small line of unstained wood around every panel on every door. I was ready to believe that this was just a one-time mistake, until I received replacement doors that reflected the same poor workmanship. This is just lazy staining and lack of attention to detail. Disappointed...
Elizabeth Botzenmayer
Average rating: 5 out of 5 stars
I haven't received my cabinets yet but I wanted to write a review for Sheila Henderson, my Designer for Cabinets.com. Our project is a kitchen redo, tearing out everything and starting new. The space is somewhat awkward to work with but Sheila came up with a ton of great ideas. This was my first kitchen design so I had a steep learning curve. Not only that, but it had to be perfect because, once done, there would be no way to make changes later. The result was countless change requests to my design until we finally arrived at the perfect design. Sheila hung in there through all those changes through the months and never once showed any sign of running out of patience with me. I know I had to be the client from Hell but you'd never know it by the way Sheila treated me. She guided me every step of the way and we ended up with one fabulous design that was also within my budget. THANK YOU, SHELIA! Will see if I can append photos later when the kitchen is completed.
Alexandra Gaughan
Average rating: 5 out of 5 stars
I'm a decorator working with cabinets.com for a client. This has been my first time using cabinets.com, and so far I have been really impressed. Their customer service and design services have been fantastic. A special shout out to my kitchen and bath designer, Kristen, who took my ideas and brought them to life. Her designs for the kitchen and bathrooms went above and beyond expectations, and she was quick to make changes when necessary so the cabinets could be purchased within the sale window. Placing the order was simple, and I can't wait for the cabinets to arrive. Once they do I will update the review with cabinet quality and pictures of the finished project. I'm sure this is not the last time I will be working with cabinets.com and I highly recommend them.
Jessie Cervantes
Average rating: 1 out of 5 stars
Cabinets.com was recommended by a friend and we thought we were making the right choice. Unfortunately it's been a horrible experience for us. We ordered our cabinets on April 16th and we have yet to receive our entire order. Our order was to completely be delivered on June 8th but when the delivery company came three pieces were broken and 8 pieces were completely missing even our pantry. We did receive a brown cabinet though and our cabinets are white I assured the delivery company that it was not ours and had them take it with them :) . I submitted a claim that same day we are beyond frustrated and ready to return everything but they said, "it is outside Cabinets.com policy to provide refunds as we will replace any affected part. We have initiated a dock search with the delivery company for all the missing items" it is July 6th and we have yet to receive our entire order. their customer service has assured me that this rarely happens yet it seems like they're doing nothing to make it right. it's a hassle dealing with them you get treated like you're the one that did something wrong.
Pablo Ramirez
Average rating: 5 out of 5 stars
We wanted to do a kitchen remodel on our new (80s) home after getting bids for for 60-70k we were looking at other options so we hired a General Contractor to do all the construction and would do as much as we could our selfs. We ran in to Cabinets.com while doing research online. Their prices are great for RTA's, we live close to El Monte CA where you can get Chinese cabinets for dirt cheap and we explored that option but we came back to the Palmdale Gray cabinets from Cabinets.com because of their many cabinets options we wanted full height cabinets and large drawers cabinets in gun metal gray. I was worried about not able to see and try out the cabinets first before we purchased them but the prices and the options got me... I'm so glad we made that decision. As always in renovations not everything was perfect we were missing some pieces in the order but they were sent to us ASAP and the customer service was on it with updates and such, the only thing I didn't like was that we didn't have enough crown molding and had to order an other piece and the shipping was $60! They did recently offered to pay for half of the shipping which is nice of them. Really can't say enough about the customer service! The cabinet installer was also impressed with the quality he said these cabinets are almost like semi custom quality they are a lot straighter and nicer than any RTA's he's worked with... it did come together quite nicely in our new kitchen... This is the email I sent Cabinets.com showing our gratitude: I just want to thank you guys especially designer Sheila Henderson for an awesome experience in service and products! We went for a modern farmhouse themed kitchen and decided to go RTA (Palmdale Grey) to save some money, we were able to get all of our upgrades with the savings! We have a shop at our house and we took our time assembling the cabinets with lots of staples and wood glue we used lots of clamps to keep everything straight! These are some pics of before during and after our kitchen remodel!
Maurice Seitter
Average rating: 1 out of 5 stars
I just received a shipment of Deerfield Shaket II cabinets from cabinets.com and I am in the middle of a NIGHTMARE; they were packed so poorly that, when they arrived, each one had at least one door or drawer damaged. Now I'm trying to get Cabinets.com to either replace all the doors and drawer fronts or refund me, and they are giving me a huge run-around. The cabinets are very nice. but the way they were packed virtually guarantees that anyone who orders them will have the same problem. And I wouldn't wish that on my worst enemy.
Germaine Fritz
Average rating: 5 out of 5 stars
When the island of Virgin Gorda, in the British Virgin Islands, was hit by two Category 5 Hurricanes in September 2017, my 5-star, luxury rental villa business was destroyed. 95% of the structures on this island were as badly damaged as mine - or worse. In January 2018 I ordered sample doors from Cabinets.com in their Deerfield line - Shaker II Maple Bright White and Shaker II Maple Naval Blue. My husband and I had a lot of experience through the years with building houses and kitchens, and we could tell these doors were well made. We decided to go with Cabinets.com in both colors for our replacement cabinets, but first we needed to purchase our appliances online. We needed those specifications for the cabinet dimensions. After that was accomplished, we re-designed our kitchen using only the vague measurements people down in Virgin Gorda could send us. The house and kitchen were still chaos! (Because our insurance had not settled and did not until May, all debris had to be left in place.) We were back here in Massachusetts trying to replace everything we needed for the villa. We decided to change the placement of the kitchen island so the cooktop would not be destroyed again by the ceiling fan dropping on to it if we had another catastrophe like the one we just had... Finally, I was assigned to Suzanne as my Cabinets.com designer. I think she did a fantastic job for us! Even though we sent her our design, she had to come up with a finalized plan using our "rough" measurements. We were not sure of the window sill heights or even the width of the kitchen windows, but this was the best we could do considering the situation. She came up with changes that made sense for us and solved problems we did not anticipate. She was very patient with us since we were still in "shock." The cabinets were completed ahead of schedule. We had them shipped (for free) to a freight consolidator in Fort Lauderdale, and there they were put in "my" 40 foot container and sent on a ship to St. Thomas, U.S.V. I. From there, they went on a smaller barge to Virgin Gorda, in the British Virgin Islands. Finally, in April, 48 cartons from Cabinets.com were carried on to the porch of my villa! The cabinets were installed in a Great Room with nothing but concrete walls and electric outlets. EVERY single cabinet and cabinet part arrived in PERFECT condition and fit the space! Not one item was missing from the order. If I could rate this company with 10 stars, I would. Their attention to detail for my order was impeccable. If I'd received one or more broken cabinets, I would be without a working kitchen and unable to rent my villa now. My 8 appliances slipped right into place. It was a leap of faith to order on line, but they did a magnificent job for me and my company. Bravo, Cabinets.com! Now my 5 employees can start earning a living again because you came through for me, and I can rent my villa and bring tourists back to beautiful Virgin Gorda.
Shasta Development LLC
Average rating: 5 out of 5 stars
Very pleasant, professional and timely experience working with Brittany at Cabinets.com. She did an incredible job on cabinet design for my home renovation project with the sketches of my kitchen, laundry and bathrooms I provided. I'd highly recommend her and cabinets.com
Lori Schroth
Average rating: 5 out of 5 stars
Cabinets.com Review Before I ordered my kitchen cabinets, I ordered a ton of samples from different companies. My husband and I finally settled on Crestview Naples White from Kitchen Resource Direct. These are RTA cabinets, which is great – we are both handy and thought we could save some money by putting them together ourselves, all with real wood components. We looked at a lot of places, and wanted something that was better quality than cabinets from the local home improvement store, but not so expensive to take out a loan. The Samples: Kitchen Resource Direct has a great free sample program. You pay to get the full size cabinet door sample shipped to you. You can test them out in your kitchen. Once you make a decision, send it back and get refunded your money! The quality of the Crestview samples were great. They didn't have any scratches or dings. They also seemed to resist fingerprints and appeared as if they would be easy to clean. Some of the other RTA samples from them were kind of scratched, which ultimately helped us decide on the Crestview. We had no problems with our refunds either; they were all promptly returned to us. The Design: I'm not an engineer by any means, but I took pictures of our current kitchen, made a drawing showing it's dimensions, and made notes about features I wanted integrated into my kitchen design. I was assigned to designer Susanne Rovira. Susanne was incredible! She had the first design back to me within 24 hours and made any other changes I asked for. She was also able to answer questions I had too. The design process went on for about 5 months, but that was because I kept changing my mind on the color of the cabinets and I had to wait for a time I would be home to receive the cabinets upon delivery. For every response I sent to Susanne, she was quick to get back to me. It was great working with her! (and I loved the end design of course) The Order: Ordering was simple because Susanne put together an order list for me. I took the time to go through the drawings and compare it to the order list – everything matched up! All's I had to do was go to the order list in my email, click "Add to Cart", and it took me through the checkout process. The only thing was two of my cabinets were on back order though, so it wouldn't let me checkout with these in my cart. So I asked Susanne about this (making sure I could get free shipping on an order over $2,500) and she said they'd give me a free shipping code when they were back in stock. I waited until the cabinets were on sale to receive the best price possible and submitted my order – super easy! Delivery Notifications: Kitchen Resource Direct sends you emails regarding the status of your order. It took my order 3 weeks exactly to arrive. Communication could be enhanced for this. Kitchen Resource Direct only sends you the tracking status of the cabinets to a certain location. If the cabinets need transferred to another carrier, their status will say "Delivered" when in fact they were not delivered, but transferred to someone else. This caused confusion and I had to make a couple of calls ( I wasn't home and you have to be home upon delivery to unload the truck). But, it didn't take long for the cabinets to arrive at all. The Back Ordered Cabinets: The cabinets were back in stock about 2 months after my first order. They were sent immediately, with free shipping code, and received in less than 2 weeks (due to small order). The Delivery: The delivery went smooth. The company called me and set up a delivery appointment. Bright and early at 7:30 AM, my husband and I greeted the delivery man outside our house. For Crestview cabinets, you are required to unload the cabinets yourself. We had two full pallets on the truck. We were equipped with stuff to cut open the pallet and hand the boxes down, then use a hand truck to move them into our garage. Thankfully, the delivery man helped us. He was wonderful, using his own hand truck to help out and team carrying some boxes with my husband. We inspected all the boxes for damage. We saw one that seemed damaged, but opened it with the delivery man to check it out. It was great, so we didn't write anything down on the shipping papers. Great experience! The back ordered stuff was sent via FedEx and the boxes were small, so no problems there. The Construction: My husband and I decided to construct a tall pantry cabinet first. The instructions that came in the box were fairly straightforward. We had all the tools we needed. Since it was our first cabinet, it took us about an hour to put together. Putting it together was fairly easy. Since it was such a large cabinet, we had to work to make sure the boards were pushed into the grooves well, but it was a good experience. Once we had the cabinet together, we were satisfied with its appearance. The Quality: We are still putting together cabinets and installing them. But, for the pantry cabinet we already put together and installed, the quality seems great. The soft-closed hinges work well, the maple shelves are in perfect condition and sturdy, and the doors work well. I haven't had to do any cleaning yet, but I don't anticipate any problems. So far, I'm happy with our purchase. Overall: I'm quite satisfied with my experience with Kitchen Resource Direct and the quality of the cabinets that I received. I was a little hesitant to buy cabinets online, but using their free sample service really helped. I can't comment on the cabinets over time, but I'm hoping they keep their color and their durability.
Lani Blakeslee
Average rating: 5 out of 5 stars
These cabinets are beautiful! They are well constructed from quality hardwood and NO particle board! I found the perfect color for my design, the Bellair Maple Haze is a desaturated cornflower blue I couldn't find anywhere else.... The customer service made ordering online less intimidating as they have design professionals to walk you through your project's requirements. One cabinet did arrive damaged but they remediated the issue and were helpful and responsive and resolved the issue promptly. I myself, made a error and they bent over backwards to help me remedy the problem with great sympathy and patience and accommodated several requests above and beyond what you typically experience in online stores.....
cjzc11
Average rating: 5 out of 5 stars
I worked with Suzanne Rivera on my cabinets and made multiple changes. Suzanne was always willing to help and suggest how I could make the design work. I highly suggest working with her. Her design when compaired to other competition was flawless.
Joe Killpack
Average rating: 5 out of 5 stars
I would Highly recommend this product for any job. I have used the Deerfield Line and also the RTA products in our homes that they are great. The designers are very professional, knowledgeable about the lines, and very responsive.
Amber Wong
Average rating: 5 out of 5 stars
Brittany Hutt was my designer and she was helpful resourceful and extremely responsive. She overcame all of the issues with the design I thought would work and made it a kitchen I could never imagine! I highly recommend cabniets.com!
Pat Webster
Average rating: 5 out of 5 stars
Cabinets.com came highly recommended by a contractor friend who had just installed Cabinets.com into his personal Farmhouse Kitchen. I researched and shopped other online companies and also the Big-Box stores in my area. They even offer to ship sample doors for FREE ... Suzanne R., the kitchen designer at Cabinets.com made the process easy and reassured me through her professional design that every detail would be taken care of. She picked up the phone every time I called and made repeated adjustments as I came up with new cabinet ideas. I just ordered my cabinets tonight. I'll know soon enough if my high rating stands in 5-7 weeks.
Rob Dinwiddie
Average rating: 5 out of 5 stars
We purchased our kitchen cabinets from Cabinets.com, and we have been VERY happy with the outcome. It was our first kitchen remodel, but since we've seen every episode of Fixer Upper, we were confident we could handle it. The cabinets arrived right on schedule and in excellent condition. My wife and I were able to get them all installed, and we're SO pleased with the end result. We went with the pre-assembled white Shaker cabinets, and couldn't be happier. We spent some extra for the soft close doors and drawers, and those work like a dream. If I ever need more cabinets, I'll most definitely look to Cabinets.com
Hank Roper
Average rating: 5 out of 5 stars
Relationship
I ordered these cabinets with some help from your staff
Your Staff was so professional, up beat, and helpful. We ordered Springfield Maple Antique White Chocolate Cabinets and they were everything I had hoped for. Our cabinets were ordered in Sept.2017 and they were delivered Nov. 2017 exactly 7weeks to the day. Even with all the major storms and flooding they were still on time. The craftsmanship was very high quality. Been waiting a long time for this makeover and with your help it was well worth the wait! Thanks for all your help and in a few months when we start on the master bath we will be calling on your company again.
Allison
Average rating: 3 out of 5 stars
Relationship
I bought cabinets
I loved these cabinets when they first arrived and I think that they are well made. We got the shaker bright white cabinets, but it looks like they only put one coat of paint on them. They were barely installed for 6 months and there is a place where the paint chipped off. I wish there had been an unfuinshed option. It's already a year and I'm wondering when I'll have to re paint them. I am disappointed because I was planning to buy more and now i don't want to.
klo1839
Average rating: 5 out of 5 stars
Was very pleased with the cabinet quality and pricing. Everyone was so helpful. Our cabinets were to be delivered to the Florida Keys the week that Hurricane Irma hit so we had to delay delivery for 1 month. Georgia was so helpful with our problem and the company did not charge us for extra storage fees.
Adam Haines
Average rating: 5 out of 5 stars
The process for ordering cabinets was so smooth and the 3D design put together was very helpful. Cally Hendrick was always so responsive and helpful with any changes and questions we had. Cannot wait to receive in the cabinets!
Bridget O'Mara
Average rating: 5 out of 5 stars
I had to do a very unexpected remodel and I was at a loss as what to do for cabinets. My next door neighbor recommended Cabinets.com and they said to ask for Holly as she was excellent. Holly was every bit and more as described, she was kind, patient, and gave just the best advice. I sent her pictures told her what type of house we had (very beat up mid century modern) and she suggested the cabinets, the color and the new design of the layout. I asked a ton of questions and I was so nervous as this was my first remodel of our very old beloved home and I didn't want to mess it up. She was just great, she answered all my questions, sent me pictures of various ideas and just put me at ease. She was wonderfully helpful in interfacing with my contractor and she answered his questions and gave opinions and advice. I followed her advice as to what to order, what kind of countertops and even asked her advice about hardware, and it all turned out lovelier than I could imagine. The cabinets arrived with white glove delivery service, they were very carefully unloaded and placed in the house, I could hardly wait to open them and they were wonderful. The build quality is great, my family and most importantly the contractor I had that installed them were very impressed. I completely recommend cabinets.com and please ask for Holly, she is marvelous!
Nik Fox
Average rating: 5 out of 5 stars
I had the pleasure of working with Susan Rovira in designing my kitchen remodel. My kitchen is pretty small (10x10 appox) and really wanted to maximize the space and functionality. She made really good suggestions, listened to my concerns and was patient through my numerous revision requests until we got a final product I was happy with. It turned out wonderful and incorporated everything I wanted within the limited space!!
Lin Lin
Average rating: 5 out of 5 stars
We had a great experience with Cabinets.com. I saw the cabinets my friends ordered from them and it was much superior quality than the ones I saw in local stores so we decided to give it a try. Jessica at Cabinets.com was so professional, knowledgeable and helpful throughout the whole process. She was patience with our questions and provided great design options for us to choose. Highly recommended and big kudos to Jessica!
Nick
Average rating: 5 out of 5 stars
I wouldn't buy cabinets any other place. For about the same price as the poor quality big box cabinets you can get something much better and delivered to your door. Jessica has helped me design several bath rooms and kitchens over the past few years. The only thing better than the service is the quality.
Michelle Heater
Average rating: 2 out of 5 stars
Quality of cabinets is good, with a few exceptions. Cabinet doors and drawers needed tweaking to get them "just right". Not enough space was allotted for the fridge that I had ordered (I had sent the spec sheet). There is barely enough room for it, which will make maintenance on it pretty dicey. Will take 2 men to pull out & replace, when it should only take one. Also, was told that they would take 6-8 weeks to arrive. They took between 3-4 weeks to arrive. We weren't ready for them, so they sat in my garage for at least 10 days. Customer service: I had told my rep that I would need to return a couple of rev-a-shelf components because they did not fit (cabinets.com error so they sent a return shipping label). I also stated at that time that I might need to return additional rev-a-shelf items. Rep said ok, just let me know. Emailed her over the weekend to let her know what I wanted to return only to find out that they have a 30 day return policy. Yeah, that's likely on their website and in the fine print when placing an order, but to be honest, these are items that they can put back on the shelf and easily resell. Their consolation is that I can return them for credit but I have to pay the return shipping and they have to be unopened. I couldn't figure out if they were going to work for me or not unless I opened them, so I can't return even if I was willing to pay the shipping costs. All in all, I'm about 75% happy with the cabinets. If the customer service had been handled differently, they would've gotten 3 or 4 stars.
kate beshep
Average rating: 4 out of 5 stars
These guys did a pretty good job. the only hassel was the scheduling. The cabinets look amazing and even better than I thought they would
Brian DeCamp
Average rating: 5 out of 5 stars
I worked with Sarah on my kitchen design. She was amazingly patient, kind and thoughtful. I was also working with another designer at a different company, but Sarah was so thorough and responsive I abandoned them and went with Cabinets.com. Highly recommended!
reilly19812003
Average rating: 5 out of 5 stars
I purchased the Deerfield Maple Toffee kitchen cabinets. The whole process from design to delivery was excellent. My kitchen designer is Amanda Reyes. She was very knowledgeable, helpfull, willing to help with ideas and changes anytime I called. Cabinets.com should be very proud to have her on board and as far as of you reading this review call Amanda for your design needs! Amanda from my family to you THANK YOU!
william bradshaw
Average rating: 5 out of 5 stars
I am a retired builder and amateur woodworker (hobbyist). I am very familiar with custom cabinets, semi-custom cabinets and HD/Lowes cabinets. I just learned about RTA cabinets, and decided to give it a try in the laundry room of my new, small tract home. HD/Lowes priced out at about $5K. My cabinets.com Freeport order came in at under half of that. Quality is outstanding, the face frames are gorgeous. Customer service (Stephanie) was superb, well beyond anything I have encountered in the construction industry or elsewhere for that matter. Be aware that assembly of these cabinets is not like putting together IKEA furniture...you need some skill, the correct tools and clamps, and an understanding of woodworking. However, I managed to build 10 LARGE cabinets in the 120 degree heat in Arizona without issue. Just make sure you have clamps, clamps, clamps! But you can buy with confidence from cabinets.com. I intend to do a full formal library next.
Danny Duran
Average rating: 5 out of 5 stars
Worked with Timothy on my new kitchen! Wow, talk about great customer service and one on one dedication! We love our kitchen and this was the last piece to make our house a home. Thank you Timothy and Cabinets.com for an affordable option with quality service and products!!!
lauren faicco
Average rating: 5 out of 5 stars
I worked with a wonderful designer, Sarah, to come up with my design and make sure everything I wanted fit. She was terrific and patient with my many questions. I could not have done it without her help. I am extremely happy with the service I received and I can not wait to get my cabinets and install them.
Darin Slade
Average rating: 5 out of 5 stars
We worked with Tim to select cabinets and design a kitchen He was very helpful and patiently answered all of our DIY questions. He was very responsive and asked us lots of questions about our kitchen (that we didn't think of) that ended up helping make our kitchen look great. Thanks Tim. If we do another kitchen renovation, we will be sure to call you.
Carl Miller
Average rating: 5 out of 5 stars
I ordered Deerfield Hawthone cabinets from Cabinets.com for a medium sized kitchen. Other quotes I got (with install) were over $15k for comparable cabinets, and for these with all the bells and whistles (slide out drawers, crown molding, etc...) it was less than $8500 (without install). I was very apprehensive about making such a large purchase online and had even more anxiety when the shipment came and a few items had minor damage from shipping. However, from the moment I contacted customer service about these issues, I was amazed with their responsiveness and dedication. The customer care specialist I dealt with, Bryan Palomo, was apologetic (despite most if not all the damage being out of their control), easy to deal with, and wasnt satisfied until every issue I had was thoroughly addressed. I was honestly blown away, since I am used to dealing with companies with customer service (especially online) the equivalent of most cable companies and didnt even think this kind of customer service existed anymore. To sum up: The cabinets are good, but the customer service is what makes this company unparalleled. If you are hesitant to pull the trigger like me because its an online company, rest assured, you wont regret it.
K Thompson
Average rating: 5 out of 5 stars
We purchased the Deerfield Sebring Maple cabinets from Cabinets.com for a remodel project that included a custom island. Cally Reyes was our Kitchen Designer. Can't say enough good things about this experience. Cally was GREAT! We had a lot of questions, and she worked patiently with us every step of the way. The cabinets are very nice. Would definitely buy from them again.
Troy Naperala
Average rating: 2 out of 5 stars
The finish on the cabinets I received was sub par and not to the quality advertised. My cabinets had dents, equipment chatter visible through the finish, and chipped paint. I made a claim and the company sent me several replacement parts. Nearly all of them suffered from the same problems. I have submitted another claim, but at this point I have no confidence that I will ever see a finish remotely close to what they advertise. Update - Bottom line, the company corrected the situation and got me cabinets that met my expectations. For taking care of my order they deserve credit. I upped my review to 2 stars. The quality of the cabinets that I finally received is probably 4 stars, but the overall situation drops it to two stars.
Fred
Average rating: 3 out of 5 stars
The design process was relatively smooth. It took almost a few weeks to get the first design. I'm sure the designers had projects queued up so that's normal. I had caught a design mistake that could have been disastrous had I not paid attention. The designer had the cabinets flush to the door molding. Usually a bit of space is most appealing to the eye otherwise it would look crowded. My designer was quick to fix it and gave me about 4 to 5 inches of space from the door. The initial delivery was great. My cabinets came within the estimated arrival time. Unfortunately someone at the factory/warehouse wasn't paying attention and sent me the completely wrong color for something (dark gray instead of white - seriously?). The shipping box said the right color but the item itself was wrong. I called Cabinets.com immediately and asked for a replacement hoping this was the only issue. Fast forward a week or so later and my contractors are installing the cabinets. They get to the last one and find out that I was sent the wrong depth cabinet. GREAT..... So I contact Cabinets.com and ask for ANOTHER replacement. It took three or so weeks for the replacement to arrive and my project was further delayed. The cabinet still isn't installed because my contractors had to move onto another project. Overall the cabinets are good but the whole process was terrible. I think I'm a little generous with my rating but that's because I was happy with the product. If time isn't an issue, I'd recommend these guys. Otherwise, be prepared with contingency plans.
Carol Hsu
Average rating: 5 out of 5 stars
Experienced designer, great result. They have delivered the cabinets on time as they have promised. The easier way to shopping cabinets online.
Terri Parker
Average rating: 5 out of 5 stars
Ashlee from Cabinets.com was awesome to work with. She was very pleasant through numerous revisions, made great suggestions, gave her opinions when asked and was wonderful. I could not be happier with the high level of customer service that she provided!
mccallidaho
Average rating: 5 out of 5 stars
I would highly recommend Cabinets.com. My 1st design was at a big box store - the design layout was terrible and any changes requested seem to irritate the designer. We were going to purchase a high end product and put down a deposit. Well on my way home from the store I decided to cancel that order and I am glad we did. We received the same quality cabinets and working with the designer Brian Horn was a pleasure. We actually were able to upgrade the cabinet interiors and still saved over $3000.00. There were a few blemishes from shipping, which cabinets.com sent replacements for - with no hassle. We have had the cabinets installed for over a year and the cabinets are holding up wonderfully. Our house is rented part time as a vacation rental so the cabinets get used a lot. The cabinets are also easy to clean. Everyone loves the new kitchen and cabinets!
Jayne Taraski
Average rating: 5 out of 5 stars
Thanks for your help in bringing the kitchen in my 1887 Victorian into the 21st Century! Quality cabinets at an affordable price.
Jane H
Average rating: 1 out of 5 stars
Be wary of this cabinet maker. Only the Deerfield or assembled cabinets are made in America and the others are made in China. I ordered a bathroom vanity RTA combination (not Deerfield). Two of the parts came defective - including a very visible stain/mark on a tall exterior cabinet. Obviously there is no quality assurance being done on these products. When we reported the defective, we were told that they would try to ship out the replacement part in a week - this has now gone onto 2 weeks and the part has yet to ship. This has pushed the entire project back while our bathroom is under construction and the sink unusable. Cabinets.com's explanation is that the replacement product has to be manufactured??!! How about just opening another box and sending us the replacement part instead of making your paying customer wait another 3-4 weeks?!! Really annoying and disappointing
C Warner
Average rating: 5 out of 5 stars
I contacted a few of the RTA cabinet companies about a kitchen renovation design, and all of them but Cabinets.com seemed to be put out by my request, and gave a half-hearted attempt at a design. But Jessica at Cabinets.com went above and beyond with my design, offering up suggestions for a couple of out of the ordinary conditions I was facing, and worked through the design with me several times until I was happy with the outcome. The cabinet quality is far superior to what you'd buy off the shelf at a home improvement store (all plywood, solid face frames, soft close drawers), and assembly of the cabinets is about as easy can be expected. All in all, I'm thoroughly impressed with the customer service (especially Jessica in the design department) and quality of the cabinets.
irynapiuneu
Average rating: 5 out of 5 stars
I had an absolute pleasure to work with designer Tim C.. I just have placed an order based on the design Tim worked on. Tim is the embodiment of the term "Customer Service Excellence". He worked and reworked the design of my 70s kitchen, to make sure that I was happy. Also, all my questions were addressed promptly and fully. In addition to great communication skills, Tim offered expertise in designing the kitchen. His suggestions were meaningful, and made the process way easier. I had worked with many designers from different retailers, and Tim's attitude was what made me pick the Cabinets.com over others. We have yet to receive the cabinets. We will post the review for those separately.
wesleygroff
Average rating: 5 out of 5 stars
We hired this company to help us create our dream kitchen. Holly did an amazing job helping create our design. We assembled the cabinets ourselves. Our new kitchen is beyond our wildest dreams. Soft close, a mantle over the stove etc, all 100% maple, even the boxes are real hardwood - what a difference that makes by the way to the health of our home. Everyone who sees our kitchen absolutely loves it. The quality of our cabinets has added 50,000 to our house in equity and we spent only a fraction using their ready to assemble real maple line.
Jonathan Stevens
Average rating: 5 out of 5 stars
After a lot of research, I chose Cabinets.com for two kitchen renovations in a 100-year old 2-flat project in Chicago. I worked with Jessica M., who was incredibly attentive and efficient. Project was on-budget; on-time, and exceeded my expectations. She really took the time to figure out the very best use of the limited spaces we had available, and made thoughtful suggestions which we incorporated into the designs. I'm very happy with the final product.... great quality, very functional. and so handsome! Every time someone visits my home for the first time, they tell me how beautiful my kitchen is. I'm working with her again, on my third kitchen, and can't wait to see the results.
Whitney Williamson
Average rating: 5 out of 5 stars
I loved my experience with Cabinets.com! Ashlee Boyer responded to my original email request for design assistance. She was very helpful and pleasant to work with. We corresponded via email and phone and she answered all my questions and guided me through each step of the process. A huge thank you to her! She made this painless, which is such a blessing! We are so excited to receive our order and begin our kitchen project!
gash54
Average rating: 5 out of 5 stars
Specifically, Holly K., designer, was great to work with and brought me back for multiple orders. The quality of cabinets was outstanding with everything needed to install quickly.
Wendy O
Average rating: 5 out of 5 stars
Designer Holly Klein at Cabinets.com is excellent to work with. She has a can -do attitude and excellent design knowledge. She caught details that I would have overlooked. The maple cabinets are high quality and the kitchen came out amazing. Thank you!!
Jason DeS
Average rating: 5 out of 5 stars
Do you want a $30,000 dollar kitchen look and quality for the price of $10,000? This is equivalent to eliminating the car dealership and buying direct from the supplier. This is what I did and I am blown away with the quality of the cabinets. Not only that, but their customer support team will guide you the whole way. 2 years later and I wanted to added some additional scribe moulding and there was some confusion to the order and ultimately received the wrong one. Their customer support understood my confusion and is sending the new pieces free of charge. Great company!
Ed Torres
Average rating: 5 out of 5 stars
Just purchased my cabinets from Cabinets.com after reviewing several other companies. What I was most impressed with was my designer, Marisol Amatangelo's professionalism and knowledge. In addition, it was very easy to get through to her when I had questions or design changes. I am looking forward to receiving the cabinets for our new kitchen soon! I will update once they come in and add pictures of the final product. Thanks again Mari! Ed
Kevin Bartley
Average rating: 5 out of 5 stars
Wow. Fantastic service. Ashlee Boyer answered my original email. Helped me design the layout. Promptly responded to my change and adjustment requests (and there were many, depending on my mood). And stuck with me until I placed the final order. Just fantastic.
Jenny Chang
Average rating: 5 out of 5 stars
This review is of Holly Klein, designer. We recently remodeled our mud room and I used Holly to help me design and figure out the products needed. She is very knowledgeable, patient, thorough, and responsive. - a delight to work with. She made the process smooth and painless. Make sure you utilize the designers assist you with your purchase to prevent errors.
Denise Hendry
Average rating: 5 out of 5 stars
My husband and I ordered all cabinets for our new construction home through cabinets.com and were very pleased with both the quality and professionalism of this company. Cabinets purchased were for a 4200 sq ft house and included kitchen, laundry room, and all baths. Holly Klein was my designer and we worked together over months and multiple states! She was extremely patient with me, making sure that we were happy with every detail. Their 3D designs are top-notch and the finished product looks IDENTICAL to what Holly and I planned! Great experience!!
Joel Pogar
Average rating: 5 out of 5 stars
After a lot of research, we selected Cabinets.com for our kitchen remodel. Our designer was Holly Klein and she was AMAZING! Holly really helped us design the kitchen of our dreams and we got all the features we wanted in a cabinet for 40% less than other places we shopped. We're just now installing the cabinets so I cannot comment on durability but so far so good. Everything went exactly like they said it would and Holly has been there even after the sale to answer questions. To date, we're very happy with our cabinets and Cabinets.com experience.
Tom Muck
Average rating: 5 out of 5 stars
We had a great experience with cabinets.com, and have used them twice already, getting ready to use them a third time. The cabinets are well made, and the designer was top-notch and responsive to changes, and got us a few extra inches in important cabinet space. Problems with one or two of the cabinets were quickly resolved as well to our satisfaction. Great company!
Sue Mcmichael
Average rating: 5 out of 5 stars
We had a terrific experience working with Jessica (cabinet .com designer) & Cabinets.com. Our project was big; an entire large kitchen. Jessica was professional, creative, very patient & a joy to work with. When we started our master bath redo we went with Jessica. Again she was a joy to work with. Both projects turned out beautiful & with professional quality. S. McMichael
J. Michael Fine Homes, LLC
Average rating: 5 out of 5 stars
As a builder, I have built a great relationship with Cabinets.com. They are simple, quick, and easy to work with. The quality of the cabinets are fantastic and Jessica (cabinet designer) is awesome to work with. She designs the cabinets for all my houses and always pushes herself to be creative even when giving her only limited information on my part. With her talent she is able to quickly come up with innovative designs that stay on the cutting edge, while keeping within my budget. Highly recommended!
harryday16
Average rating: 5 out of 5 stars
Great experience.. Kitchen turned out as expected.. As a professional I know that is harder to achieve than one would think.. designer was great.. replied back super fast and was always accommodating.
rkenyon19
Average rating: 5 out of 5 stars
We bought the Crestview RTA cabinets and love them! They are really good quality, all wood and easy to put together. And they arrived quickly. The design help was terrific (I worked with Danny) and Customer Service (Jonathan) is great! I highly recommend this company. They are so helpful and easy to work with. And again, GREAT cabinets and BEAUTIFUL! We're very happy.
rivertime99
Average rating: 5 out of 5 stars
We recently renovated our kitchen with cabinets from Cabinets.com. We worked with Jessica who quickly came up with a great design that fit some unique challenges we were facing. We were very impressed by her prompt replies to our requests. We were able to get our whole wish list for a fraction of the cost of a local cabinet company. They don't nickel and dime for soft close drawers or glazing. We did order 4 different door samples to help us make our choice and we were able to return them for a refund. Our order came in on time and all cabinets were in perfect condition. I would definitely recommend Jessica and Cabinets.com to anyone looking to renovate their kitchen.
airjam21
Average rating: 4 out of 5 stars
Relationship
Purchased cabinets from company's website
Update 9/23/16: We received a call from Chris, a GM at Cabinets.com. Chris was empathetic to our situation and wanted to talk through everything. Chris discussed measures their team is going to put in place to alleviate issues like mine for future customers. Chris also said he would honor the 25% sale, refund the $250 shipping fee, and bump up our order ship date by a week or two -- sweet! I dislike it took a 1 star review to get the attention of somebody at Cabinets.com, but they've earned 4 stars in my book and potentially 5 when I get the cabinets installed in a few weeks. Big thanks to Chris over at Cabinets.com for helping us out. We are going through a major home renovation project and we ordered kitchen cabinets from Cabinets.com. While we were happy with the cabinets themselves, their customer service has a lot to be desired. Upon placing our order, we didn't order the trim pieces (nor did we receive a call from anybody informing us that we ought to) and this cost us another $250 in shipping fees. Also, their trim pieces are listed as "in stock", but after placing an order a customer service rep informed us our specific trim pieces take 6-8 weeks to receive. Great, wish I would have known that before I scheduled a contractor to install our cabinets! Lastly, shortly after placing our order for the trim pieces, Cabinets.com ran a 25% sale. I inquired if we could receive a refund for the difference to which a Sales Manager informed us they could not honor that. Sadly, we will not be using Cabinets.com for the remainder of the renovation projects in our house nor recommending them to anybody.
jlburgio
Average rating: 4 out of 5 stars
My designer, Suzzane Roviro, did a great job helping me design and order my cabinets to get the exact look I wanted in my newly renovated kitchen. My kitchen was totally gutted and given a new layout. When the cabinets arrived, my contractor had to make some repairs and felt that the hardware should have been of higher quality, with slow motion doors included in the price. Cabinets.com worked promptly to correct the situation of damaged cabinetry. I do love my kitchen - not only is it beautiful, but it is incredibly easy to work in due to excellent design.
lvanrensselaer
Average rating: 5 out of 5 stars
Our real estate agent recommended Cabinets.com for our kitchen renovation and we couldn't be happier. The cabinets are beautiful and well made. We had the pleasure of working with Cally Reyes who not only provided several excellent designs but who also had fantastic customer service skills. We are so happy with the cabinets and services provided by Cally that we have recommended her to several friends and neighbors who can't believe how beautiful our new kitchen is.
Kacie Kurdy
Average rating: 3 out of 5 stars
We just received a large order of cabinets for our kitchen remodel and overall we are happy with the quality of the cabinets. Unfortunately, we had some shipping damages but the customer service at cabinets.com has been absolutely amazing. They have taken responsibility and are making things right so that we can have our dream kitchen!
bill8398
Average rating: 4 out of 5 stars
I'm a builder and like working with Cabinets.com for the quality design service and quality all-wood framed cabinets they manufacture. The cabinets look great and function as advertised. I continue to use Cabinets.com for future jobs. The only thing which held me back from a 5 star review was that two cabinets arrived with minor damage due I guess to shipping. Didn't notice it till when we installed and we were able to repair on the spot without too much trouble. I highly recommend Cabinets.com.
gwindmiller1
Average rating: 5 out of 5 stars
I had the opportunity to work with Suzanne Rovira of Cabinets.com to design our new kitchen and bathroom cabinets. Suzanne was always extremely professional and responded quickly to my many requests and design changes. I would not hesitate to recommend Cabinets.com and am especially grateful to Suzanne Rovira for her patience and professionalism.
Beth Brisebois
Average rating: 5 out of 5 stars
Relationship
Designer for online company.
I'm in the process of remodeling a house that was built in the late 80's. Cabinets.com was recommended to me by a friend. I had the pleasure of working with Suzanne Rovira, who was my personal designer. She had lots of good suggestions and was able to take my ideas and turn them into a great design. She is a good listener and problem solver. She was patient and responded quickly to my needs or concerns. I would highly recommend Suzanne if you're in need of cabinet design!
chinerbean
Average rating: 5 out of 5 stars
We ordered all of our cabinets for our new kitchen through this site and we couldn't be happier with the product! Our designer Suzanne and the rest of the staff were helpful and very responsive to any questions or needs. The cabinets arrived quickly and we're just what we wanted and the free sample helped us choose the exact color we were looking for! One cabinet had some minor damage to a pull out drawer from shipping and they replaced the entire cabinet immediately! Great customer service and quality cabinets with a huge selection to help you customize your kitchen along with the best prices we could find anywhere.....you can't go wrong!
NG Construction Inc.
Average rating: 5 out of 5 stars
I am a general contractor specializing in kitchen and bath remodels and am always looking for a good cabinet company. I came across an ad for Cabinets.com and loved how many different styles they offered, so I decided to give them a try. Cabinets.com also offers a free design service which has proven to be great for me and my business. I was assigned Holly as the designer for the kitchen I was working on and she did a fantastic job. She has a great eye for what looks good while also maintaining functionality. I have since requested Holly as my designer for every job I do and every time my customers are blown away by her designs. I have since used Cabinets.com for all my cabinet needs and will continue to use them in the future. The great quality of their cabinets along with fantastic customer service makes my job easy.
karenmatuszak
Average rating: 5 out of 5 stars
Cabinets.com was wonderful to work with. Our designer, customer service, delivery, and the quality exceeded our expectations. Our designer Jessica was fantastic and worked with me until the plan was exactly how I wanted it. I have already recommended this company to multiple people.
malisa171
Average rating: 4 out of 5 stars
I recently purchased the Titusville shaker maple white cabinets. As this is my first kitchen renovation, I was overwhelmed with all aspect of the purchasing of the cabinets. I worked with Cally Reyes on my design and she was awesome at putting my mind at ease. Her vast knowledge of the different cabinets and patience with my indecisiveness, made this process run smoothly. I can't hardly wait until the cabinets come in.
theflooringpros60
Average rating: 5 out of 5 stars
We had looked at the big box storer as well as a couple smaller local cabinet shops and weren't getting exactly what we wanted We ran across cabinets.com and we're just going to order what we thought we needed We then began working with Cally Reyes and she was very helpful in designing our layout as we had made several changes from what was there originally as well as having a limited area to work with We just ordered our cabinets and are looking forward to receiving them and getting them installed I will add that we have a complete remodel going on. Inside and out and I cannot believe how difficult it has been to spend money. By that I mean how hard it has been to get contractors and such to even get a bid in This was not the case here. Cally made sure everything was what we wanted and made sure to get us our revised designs to us the same day even though we made several changes along the way So far it's been a great stress free experience
Katie Martin
Average rating: 5 out of 5 stars
We chose cabinets.com based on the type of wood and construction methods used. We wanted affordable well made cabinets. That's exactly what we got! Plus all the extra bonuses! Free shipping! Soft close hinges! Prefinished quality paint! Free design consultant! Our whole order came within the time they estimated with NO damage and NO issues!
Bohee Warkentin
Average rating: 5 out of 5 stars
Used these cabinets for our new kitchen. I was concerned with ordering them online, but I couldn't be happier. The quality is excellent, the soft close doors (optional) are really nice and feel much better than our laundry room cabinets (local company). The consultation and rendering of the design was excellent and really helped visualize the transformation. We played with a couple different layouts before we found the one that worked best. Lastly, having the cabinets come already assembled was such a bonus for DIY installers like myself. I've never hung cabinets before, and ran into no craftsmanship or any other problems. Would highly recommend to someone looking to get (relatively) custom sizes in a variety of different colors and door style combinations.
nzoppi
Average rating: 5 out of 5 stars
Working with Cally was an absolute pleasure. From our initial design ideas, she was able to build an entire kitchen that met our dreams. Even after some updated color request and new appliance tweaks, she was more than happy to make sure we were able to visualize how our final product would look. The samples ordered proved the quality of the product and made us feel comfortable moving ahead, because everything we saw at the big box stores was significantly lacking in comparison. We are looking forward to installing and will update when received.
b3204937
Average rating: 5 out of 5 stars
Cabinets.com is awesome! Pro: 1- my "kitchen designer" provided complete item by item parts list and a very detailed rendering 2- the designer was very helpful in answering all my ocd questions 3- "Free" full door color samples (must be returned with prepaid label) 4- fantastic price for quality cabinets (Titusville RTA) 5- outstanding customer service (see below) Con: 1- supposed to take 8-12 days + shipping to receive cabinets (took a total of 5 weeks) 2- ordered and paid extra for 1 cabinet with custom depth (arrived as "standard" depth) Receiving the wrong depth cannot really ruind my weekend as we had already assembled all the other units and this was the last one. I was really worried that it would take weeks to get a correct replacement (after the original order took so long to arrive). Cabinets.com customer service knocked it out of the park... I submitted a claim on Monday and had the replacement on Friday, shipped freight just like the original shipment so it was in perfect condition. Then without needing to ask they refunded 50% of the custom cabinet cost ($417) due to the long original lead time and the wrong depth issue. I highly recommend Cabinets.com, beautiful cabinets, great customer service, fantastic price for US made quality.
Theresa Kaplan
Average rating: 5 out of 5 stars
Found your website and started comparing your product to other on-line kitchen cabinet manufacturers. We really liked the wide variety of options in style and color Cabinets.com had to offer. We worked with Jessica, one of their designers, who took the time to listen and hear what we really wanted to achieve. She was very easy to work with - responsive, thorough, stayed within our budget and kept us updated on the progress of cabinets. We ordered their top of the line Deerfield cabinets in Shaker Maple Alabaster with soft close options. Everything was shipped for the most part without issue and when an issue occurred they were very quick to take care of it. We moved from a U-shaped "one-butt-kitchen" (as my husband says) to a U-shaped kitchen that can easily handle several cooks at one time! We LOVE our kitchen cabinets!
jim_musich
Average rating: 5 out of 5 stars
Relationship
Received an estimate
Our Designer - consultant, Suzanne Rovira was EXCELLENT. She was so COURTEOUS and patient. My father had passed away and we purchased a smaller ranch for my mom - we gutted most of the walls and worked with Suzanne on a design that was elegant, practical and affordable too - she even recommended a few places to get countertops as well. We went back and forth on designs and she ALWAYS was very HELPFUL and provided us with timely price quotes and designs. This process could not have been easier. The delivery was good as well - we were notified prior to the delivery and the guys delivered it inside. Suzanne constantly followed up with us as promised and was ALWAYS willing to add more than just a price quote - she helped us with various models, designs and samples - the quality was GREAT and the PRICE was So much better than our local Home Depot or Lowes. The experience was simple and the quality was VERY GOOD. We had so many different options and designs to choose from - but Suzanne guided us through the entire process and made certain that my mom was HAPPY with the end result - I wish I had BEFORE and AFTER pictures to show - this new open floor plan kitchen turned our WONDERFUL and we would recommend Cabinets.com to anyone - They were PROFESSIONAL, COURTEOUS and POLITE! THANK you Suzanne - my mom is HAPPY with her design - YOUR design!!!!!
juliomoreno7
Average rating: 5 out of 5 stars
A friend recommended this company based on the price and quality of the cabinets. I was a little hesitant about ordering cabinets online but after my initial inquiry and the sample design they provided free of charge I felt comfortable enough to place an order. My cabinets arrived ahead of time and although I was missing a small piece of molding that was shipped out in about a week. I would definitely recommend them to friends/family.
Tim S
Average rating: 5 out of 5 stars
Great cabinets and excellent design service with Jessica. We had shopped other online cabinet companies, the big box stores and even had a quote from a neighbor who works for an independent cabinet company. We selected cabinets from the Deerfield collection with cabinets.com and have been very impressed. Our kitchen turned out fantastic and looks way better than the kitchens I have seen produced out of the big box stores. The great part is that costs us 25% less than the other quotes. While the cabinets are great; the design process with Jessica was fantastic. I had some ideas for some custom features that I wanted to accomplish but was unsure of how to put it together with the available materials. Jessica was patient with us and produced excellent design solutions. As with most home projects you experience unforeseen issues and I felt like every time we had to improvise the end solution turned out even better.
tdebusk
Average rating: 5 out of 5 stars
How to explain my experience with Cabinets.com. AWESOME!! From day one, working with Jessica in the design office, I felt the pressure was lifted off of my shoulder. I had provided a draft based off of my dimensions of my kitchen and sent them to Jessica. She turned the drawing around in a day or so with a spectacular design. The design and detail of individual cabinet size and information she provided was great. I was able to look at her design and picture out exactly where the cabinets would go into the kitchen. It took several months before my wife and I could decide on exactly what design we were going with, but finally we decided and during that process Jessica continued to assist us in making changes with quick turnarounds and responses to our questions. I just can't tell you how thrilled we were having Jessica assisting with our design. Once we ordered, they told us how long it would take before they were going to be delivered and they arrived on time with no issues or damages to any cabinets. All in all it was a great experience. One other thing. Based off the drawing Jessica provided, I went to a local kitchen designer to get an idea on what their cabinets would have cost me; holy cow, we saved over $50,000 with Cabinets.com. And we didn't order ready to assemble cabinets, we ordered already assembled cabinets. From our experience we had already referred Cabinets.com to a friend of ours who is know working with Jessica for their dream kitchen. Seriously check out Cabinets.com first before you go anywhere else. You won't be disappointed.
knm2727
Average rating: 5 out of 5 stars
We are very happy with the cabinets that we received from cabinets.com! Before we talked to a representative at cabinets.com, we were a little nervous about ordering them online. After talking with our rep, we were quickly put at ease. Suzanne quickly and thoroughly answer our questions and also provided a detailed order and beautiful rendering of our kitchen. She also suggested things that we hadn't considered. Once we received the cabinets, we were very happy with the quality. We had a few items that were scratched, but the company sent us new ones with no questions asked. If you order from this site, we highly recommend the soft close cabinets and drawers, they are great!
Bayshore Property Services
Average rating: 5 out of 5 stars
I had a small existing kitchen project that needed a major remodel. The space was small but with the help of Cabinets.com designer Suzanne Rovira we made great use of the space. The communication with Suzanne was simple and easy via phone and email, it was very convenient. Suzanne was very knowledgeable and professional, I received a beautiful floor plan and prospective rendering of the kitchen design that I could present to my client. It made my job easy to sell this new kitchen to my client. I would highly recommend using Cabinets.com for your next kitchen project, and hopefully you can also have the pleasure of working with Suzanne Rovira. Regards, Lou Pimentel Bayshore Property Services, LLC
jbloecher30
Average rating: 5 out of 5 stars
Awesome experience all the way around. From the design phase all the way through delivery all were first rate. The responsiveness and professionalism was great as well. You will not be disappointed with the Derfield cabinets that I purchased for my basement bar.
ksteyer82
Average rating: 5 out of 5 stars
I am really happy with my cabinets! The company was really helpful and worked and worked with me to design the kitchen of my dreams. Some of my cabinets were damaged when they arrived, but we were sent replacements very quickly. I highly recommend them. Great price!
jmwilsonphd
Average rating: 5 out of 5 stars
We worked with Jessica McLeland from Kitchen Resource Direct, and she was amazing! She made outstanding suggestions - not just about the right cabinets to use but also the overall design and aesthetics of our kitchen. Jessica was the one who suggested that we do a brick stove hood to complement the brick floor in our kitchen. She incorporated the idea in her drawings of the kitchen and we were completely persuaded, From beginning to end this was an enjoyable process and a great company to work with. We absolutely love the end result. We receive nothing but compliments on the kitchen (and spent $35,000 less than most of our friends doing kitchen remodels).
mrbacchus
Average rating: 5 out of 5 stars
In our search for cabinets for our remodel, I found Cabinets.com. They not only provide excellent customer service with the design, fabrication and delivery, but the cabinets are Amazing!! They are exactly what they said they would be. We could not ask for a better experience. Would and have recommended Cabinets.com and our designer, Cally Reyes to multiple people. A+++
Mark Buechler
Average rating: 5 out of 5 stars
Several months ago I started on my hunt for kitchen cabinets for my kitchen renovation. I read quite a lot of reviews on different companies and researched their cabinet lines paying close attention to durability and quality. I finally settled on Cabinets.com. I contacted them and Cally from sales immediately responded back. She helped me with my design and suggested bits and pieces she knew I'd need. The plan she generated was spot on! I couldn't be happier with her attentiveness. I ordered 36 cabinets in all for my new kitchen and pantry and they arrived more quickly than I was prepared for! We assembled all the cabinets and found a few small issues. Matt with customer service was quick to get replacements sent out to prevent delays in our project. All in all, I'm very happy with Cabinets.com. They are professional and eager to help. They respond to questions and get orders sent out very quickly. It was a pleasure working with them!
HU-105656
Average rating: 5 out of 5 stars
Where to begin... Cabinets.com did an excellent job from the initial consultation to troubleshooting after my cabinets were installed. While doing my homework, I ran across other reviews that mentioned the designer, Jessica, as being one of the best... she sure is! She made the design, layout, and ordering process easy & enjoyable; the entire process was. I have now done two kitchens with Jessica (my house & new office building) and she excelled at both. She has true design expertise and with explaining your vision to her, she makes it come to life. I am a detail person, and she was patient with all of the changes/tweaks I made along the way. From a quality standpoint, these cabinets are second-to-none. They ¾" plywood, dovetail construction, soft close drawers/doors and much more. I could not be happier with the quality. Also, if there is a quality issue with an item in your order, cabinets.com will replace the damaged product with no hassle once you provide a picture and explanation of the damage. In summary, the quality and process of cabinets.com is excellent; a very enjoyable process. I was first questionable about the process and type of results with working online and completing everything online but the results were better than what local cabinet shops could product and a local carpenter. The blueprints and designs they create and precise, great graphics, and easy to understand. Also, there is a library of videos on how to install of the cabinets online, along with a pdf doc on each type of cabinet. If you make the correct decision and choose cabinets.com make another correct decision and choose Jessica M. as your designer, she does great work and cares about her customers!
Deidre Mccarty
Average rating: 5 out of 5 stars
We remodeled our kitchen beginning in May of this year. I had the pleasure of working with Jessica McLeland. She was so helpful and creative. She always responded immediately with an email and even phone calls if the situation needed it. She was very professional and patient each time I had to make a revision or tweak the design. She was respectful of our budget and made suggestions to stay within budget as I added or deleted cabinets. Our remodel came out beautiful and we will never order cabinets anywhere else.
jpriester99
Average rating: 5 out of 5 stars
We did a complete kitchen renovation which spanned about 18 months due to the extent of the work being done. I worked directly with Jessica McCleland, one of the superb designers at Cabinets.com. Jessica was very professional and always provided great solutions to some of my space issues. She was extremely patient with my ever changing design ideas and that resulted in a kitchen that I just love. These are well made, quality cabinets and I applaud this company and their commitment to their workmanship. We had one slight door issue and it was replaced within about 10 days. I would definitely purchase from them again.
jenniferalbright
Average rating: 5 out of 5 stars
We purchased fully assembled cabinets from Cabinets.com this past summer for our kitchen remodel. Our designer, Jessica, was extremely helpful and revised her design plan numerous times to accommodate all of our alterations and to help us save money by changing the design plan. The cabinets arrived in a reasonable time and I was pleasantly relieved to find that all items arrived in our shipment with no damage to any of the pieces. Our contractor had no issues installing the cabinets. Overall we are very pleased that we got a good quality product at an affordable price.
huntnfishin247
Average rating: 5 out of 5 stars
Bought our cabinets from this company. Great craftsmanship and great customer service. Would buy from again. I plan also purchasing cabinets for my project house that I am currently fixing to flip.
Martha Lough
Average rating: 5 out of 5 stars
Putting in a new kitchen can be very intimidating. I am so glad that after investigating cabinets in the usual places, I happened upon "Cabinets.com" - they were TRULY fantastic! First, they have a huge selection of high quality cabinetry, which you can customize for your specific situation and budget. It was like getting custom cabinets @ builder grade prices. I started slow, first ordering multiple samples (which you initially pay for, but which are reimbursed when returned). That gave me an idea about the fine quality of their product. I was assigned to a designer, Suzanne Rovira, who walked me through the process from start to finish with an unbelievable amount of patience. At first I ordered a vintage-looking cream colored cabinet called "Hawthorne" but a week later changed my mind to Deerfield "Belleair Maple (willow gray with a brushed gray glaze)" - none of this seemed to cause problems that might have rattled others. The installed kitchen looks amazing & has every bell & whistle, including uppers with glass inserts, dishwasher "skin", roll-outs, full extension deep drawers & doors with soft close (Blu-motion) hinges. The final price was just a bit over $10,000 - an astounding bargain considering the way they look. I simply love them! I highly recommend their services and would use them again in a heartbeat if I ever have occasion to install another kitchen (or any other cabinetry for that matter).
Breezan
Average rating: 5 out of 5 stars
In past remodel projects I have purchased cabinets from local design companies and a big-box store with satisfactory results, so it was natural to gravitate to a local design company for my current remodel project. After several design plans underwhelmed me in one way or another, I took the recommendation of a friend and, with a little hesitation, went on-line in search of cabinets. I had no reason to fear. Once I started the process with my personal designer, Cally R., at cabinets.com, it turned out to be a breeze. The company is very organized and Cally was extremely knowledgeable, professional and patient as I changed my mind and nit-picked small details. She made me feel very comfortable and at ease. Even after I placed my order, I had some changes, and Cally and the customer service representative, Desiree, were very gracious in assisting me. The CAD plans are standard in the industry and the price I paid for solid cherry, raised panel cabinets is fantastic! I can't wait until they arrive and are installed, and I will update with pictures after.
breezan
Average rating: 5 out of 5 stars
When remodeling a house from 1,000 miles away, Cally R., my designer from Cabinets.com by Kitchen Resource Direct was a breath of fresh air. Cabinets.com had the quality and pricing (with 25% advertised discount special) I sought. The added bonus of having an assigned decorator to help plan the space was an invaluable bonus. The website is very informative and my designer was highly experienced, patient and thorough. In the past I have worked with various kitchen design experts one-to-one with space planning and installation, but the on-line experience was actually easier! For this project I almost bought from a local showroom, but switched gears midway through and am glad I did. Their final design plans are exactly what the builder needed to begin construction and Cally even gave me mock photos to show my family and friends. After I purchased the cabinets, I changed my mind on a couple items. Cally and Desiree with Customer Service handled my every request like the true professionals they are.
jdiperna61
Average rating: 5 out of 5 stars
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DIY bought cabinets from them
I am a DIY and decided to install my kitchen cabinets. The price at Cabinets.com were attractive and the design service was great. Jessica Mcleland was my designer and she was great. She had all the details and made very good recommendations. All came in and everything fit as planed. Cabinet quality was very good. I would recommend Jessica and Cabinet.com to professional or DIY. Joe DiPerna Baltimore, MD
gmckthom
Average rating: 5 out of 5 stars
Initially we were a bit concerned ordering kitchen cabinets from an online supplier, without being able to actually see and feel the product, but our worries proved to be unnecessary. From first contact, through design, ordering, delivery, and follow-up, Cabinets.com exceeded our expectations in terms of ease, efficiency and quality of service. Our designer, Jessica, was an excellent resource throughout the process. She provided what I consider to be expert guidance, particularly so when considering that she could not actually see the space first hand. We purchased from the Deerfield pre-assembled line of cabinets, and found the quality to be much better than similarly priced cabinets that we had viewed at local brick and mortar suppliers. In my youth I did carpentry work, so since we have a small kitchen I performed the installation myself (without a helper). Everything fit together according to the plan without issue. Another nod to Jessica for getting it right! There were two minor issues with door/drawer hardware that were taken care of immediately without question. Again, good service seems to be paramount.
gmayocum
Average rating: 5 out of 5 stars
I was amazed by first the service (Suzanne was great and EXTREMELY patient). Then by the quality and the absolute ease of putting together the RTA cabinets. The quality was first rate and the cabinets were very easy to assemble. Would definitely recommend them.
chensley80
Average rating: 5 out of 5 stars
As advertised, great quality product at a great price in a quick turn around. Highly recommend. Their free design service is great to work with and makes for an easier install.
rmerrill56
Average rating: 3 out of 5 stars
Originally I had given these folks a lower rating due to some damaged and replaced cabinets I'd purchased. I've adjusted my review based on a conversation I had with the General Manager (they reached out to me) and their thoughtful and considerate way of handling my product issues. They stood behind the quality of their product and made things right as far as we were concerned. Thanks top the GM and their on-line staff for a job well done.
k59208re
Average rating: 5 out of 5 stars
Jessica did a superb job of creating a "den" area to include a bar and desk area without looking like a kitchen. The area looks like built-in furniture and is a great addition to our home. Her design effort and follow-up customer service was fantastic. We will be using Cabinets.com for our upcoming laundry room project
markgenn
Average rating: 5 out of 5 stars
I used cabinets.com for kitchen design and manufacture of cabinets for my new home that was being constructed out of state. The designers are extremely knowledgeable and provided advice and suggestions even down to the various trim items that are needed that you may not initially think about. This provides you with the best chance to have all materials on hand to complete the installation the first time. The cabinet construction, hinges and drawer slides, and finish are all excellent quality. This kitchen involved a significant number of cabinets and trim. Only the valance for the range hood arrived damaged which was immediately handled and replaced by the company through their equally excellent customer service personnel. Lastly, the local delivery company selected by Cabinets.com was extremely accommodating and easy to deal with. This was especially important since I was traveling from out of state to accept delivery to my new home that was still under construction. This is the second purchase I've made using cabinets.com and I do not have a single complaint, only compliments for the quality of the product and their employees.
katenesz
Average rating: 5 out of 5 stars
Purchased Deerfield Model - Beautiful cabinets, great value, and excellent customer service. We remodeled our kitchen with much less stress than we anticipated. We purchased the Deerfield brand – Jupiter Maple style in bright white from cabinets.com, and we utilized their kitchen design services. We submitted our layout and some key features we were looking for (crown molding, staggered cabinets, soft close doors, etc.) on their website. Within one day we heard back from Jessica who began the design process. Within a couple of days we had a full design back and it was stunning. We spoke with our designer to make some minor changes, for example we added a serving area, but wanted custom sized cabinets to hold our brooms and ironing board. Jessica designed a perfect layout, with full disclosure on cost impact, so as to make sure we were going to get the best value. To make sure we were making the right purchase we actually went to Home Depot, and utilized their kitchen design process where you pay $100 for a professional kitchen measuring and design. We did this and had a design just like the one Jessica created, and the Home Depot estimate was over 30% higher cost! This helped us solidify using cabinets.com for the purchase. We ordered the cabinets and received them exactly when expected, with communications by phone and email on the delivery date and time. Our installer even commented on the great quality of the cabinets, and thought we spent much more than we actually did. During installation the contractor damaged one of the doors, and with just one email to cabinets.com customer service, there was a new door shipped and arrived one week later with no hassle. Our kitchen turned out even more beautiful than we expected, and we actually came in under budget! The first picture is before, and the next three are after.
Don Mayne
Average rating: 5 out of 5 stars
Kitchen Resource Direct provided assembled cabinets constructed of real plywood within these United States to my garage floor. The cabinets were in excellent shape when they arrived in their individual boxes. Their box coding system make it easy to figure out what was in each box. I was apprehensive to order on-line but was elated when the cabinets fell into place within my kitchen.
shochet
Average rating: 5 out of 5 stars
Working with Kitchen Resource Direct (known also as cabinets.com) has been a very pleasant and professional experience. We remodeled our kitchen this year and by using their product we saved over $5000 on cabinets. Their customer service was exemplary, their communication was excellent and they made sure that we were satisfied with the product. Everything in the kitchen looks beautiful and we are so pleased with this company we would highly recommend them. We live far away and everything was packaged and shipped perfectly.
tiffanyjcoombs
Average rating: 5 out of 5 stars
We bought a house in desperate need of a kitchen remodel! I looked at a couple places online and the big box stores but Cabinets.com had the full package. Their price was great and the quality was better than anything else I'd seen in my search. Price was a concern for us so I didn't even look at the complete custom option but I feel like I got a custom kitchen! I worked with Leslie who listened to what I wanted and made suggestions and then made lots of tweaks until we had something we loved. Her attention to detail and knowledge was fantastic. I felt very comfortable with what for us, was a very large purchase. The delivery went smoothly with very friendly service. What few cabinets were damaged were replaced quickly and in a friendly manner. I would highly recommend Cabinets.com and Leslie. We love our kitchen!
arneildee
Average rating: 5 out of 5 stars
We are completing a complete remodel of our kitchen and dining room, we did a lot of research before deciding upon Kitchen Resource Direct for our new cabinetry. Our most important points were quality, expense and cooperation...all three elements were surpassed by this company. The quality of the all-wood cabinets is only equaled by the finish. The resources available online are wonderful, our questions were answered very professionally, promptly and courteously. Our order was shipped complete and timely, their shipper was also outstanding. We cannot stress too strongly what a terrific experience this has been! ...Makes me almost want to remodel again....almost! Thanks for the opportunity to express our thanks to Kitchen Resource Direct. Sincerely, Neil & Candy Duncan
janaesd
Average rating: 5 out of 5 stars
We ordered RTA cabinets from Kitchen Resource Direct. After doing a lot of research I was looking for quality cabinets for a decent price. We went with RTA cabinets as I have a handy family, that could both help assemble and install. The cabinets were easy to assemble, apart from the corner cabinets which my husband said was a true test of will. The cabinets are sturdy with a good finish in the inside of the cabinets as well. We chose bright white shaker cabinets from the Titusville collection. I worked with designer Leslie through email and phone and was so glad to have the extra head to think through the process. We made a few changes along the way and I am happy with how it has turned out. We did have one hiccup (after reading about so many kitchen remodels I was expecting at least a few) where an extra 9 inches got added from the wall cabinets into the base cabinets. Due to the miscommunication on both ends the company was quick to come to a solution that satisfied both parties. They were a great company to work with and even having to go through a claims submission did not take away from our experience!
vdeloren
Average rating: 5 out of 5 stars
I purchased cabinets from Kitchen Resource Direct back in May and have been very happy with the quality and the customer service. Since my purchase I have recommended the company two people who also recently made purchases. The quality and turn around time is much better than that of the big box stores. The only small issue was a couple of the shelving clips were missing. I received replacements that same week. The delivery driver was very courteous; called the day before delivery; and carried each cabinet into the garage. If I were renovating another kitchen I would purchase cabinets from this company again without hesitation.
dsetlock
Average rating: 2 out of 5 stars
I took a leap of faith and purchased these for my kitchen remodel based on these reviews, but probably would have gotten the same or better quality from Ikea or a big box store. Although these could be somewhat modified which is why I chose them, the quality is far from good. All of the cabinets came with slight damage to the outside boxes and quality was lacking; cabinet doors did not close fully, one of the cabinet backs was deeper than the specs causing the skin to bow as it was applied to the back of the cabinet, the drawer boxes were rough and did not appear sanded in many places with chunks missing from the wood, the crown molding was made 1/16" off and the pieces could not be put together around the corners, causing me to have to buy new crown molding from a box store to install instead, one of the drawers came without any soft close hinges installed, which is to be a standard, and any additional shipment of items will cost you big time. Also, when they were delivered, the driver refused to unload the cabinets from the truck, which was supposed to be part of the shipping guarantee, and made my contractor and his team unload his truck, which they did as a favor to me. That was completely embarrassing. The only good thing I can add is these were delivered quickly but that probably is why the quality is lacking. I chose this instead of a higher quality custom cabinet from a reputable online cabinet maker because it was faster and i didnt want to assemble the cabinets, but I should have stuck with my gut and chose quality over cost and time. I cant even say I got a bargain for these cabinets as I easily spent over $15K on these cabinets and think any stock cabinet would have been just as good. Such a shame as the reviews were all positive, and I have never written a review in my life, but felt compelled for this reason to put a review out there that spoke to the real quality.
dknyville
Average rating: 5 out of 5 stars
We just got our new kitchen installed and the cabinets are fantastic! Jessica McLeland designed it and combed over every detail so we had everything we needed to install and properly finish the job. Jessica drafted it several times until we were 100% certain; she made many excellent recommendations along the way and we could not be happier with the service she provides. We received a few cabinets with minor issues, and Customer Service took care of it immediately - ordering a new door and cabinet as necessary. The quality of the full-extension, soft-close drawers and the cabinets is wonderful for the price and ease. We are big fans and will continue to use KRD for our laundry and basement storage plans.
bornfree123
Average rating: 5 out of 5 stars
As a long time custom home builder, this is the first time I have ever purchased building material other than hardware via the internet. When I encountered Kitchen Resource Direct, I was skeptical. How would this play out with too many things that could go wrong such as; the quality sight unseen, the delivery and just about everything that usually goes wrong with an order of this nature.But what attracted me was the pricing and the many testimonials of satisfied customers.I decided to take a chance.I sent my order in for two complete kitchens plus a complete study of bookcases / cabinets and a full set of master bedroom closet drawers and cabinets. Not a small order by any means. The cabinets arrived on time, and I was amazed by the quality and accuracy of the specialized directives that accompanied this order. The price compared to other cabinet companies cannot even come close for this quality. The location of this job is in Montana, far off the beaten path. This was no obstacle, but there was an accident that destroyed a number of the cabinets. Normally this would be a major problem with most companies. Not so with Kitchen Resource Direct…the manager called me before the shipment arrived and informed me that there was this problem and already they were making new cabinets to replace the ones that were involved in this accident. This really impressed me because; accidents happen, but it is the way a company reacts to the situation that is important especially involving professional builders on a tight schedule. The personalized service of Kitchen Resource Direct gets a "Five Star Rating" from a company that knows and has been in the building business for over thirty years. A special thank you to all the personnel that serviced this purchase order with outstanding professionalism, correcting an accident that could have been a disaster if handled in any other fashion than…fantastic. James A. Tiscione CEO ACM Enterprises Inc.
K M
Average rating: 5 out of 5 stars
I can only say great things about the quality of cabinet and customer service of Kitchen Resource Direct. They were very responsive to my questions and their designer was very quick and through with the plans I received. The cabinet quality is that of a premium cabinet maker but with a price that is affordable. Our friends and family couldn't believe the price that we spent on the cabinets. I will recommend Kitchen Resource Direct to anyone.
hefele
Average rating: 5 out of 5 stars
I purchased the Deerfield Shaker II painted bright white maple cabinets for a high end 7000 s.f. Lake Michigan home. Two kitchens, wet bar, bathroom vanities, mudroom, laundry room, etc. The quality was excellent. The design help was outstanding (Thanks Jessica). A couple items were damaged in shipping but the company quickly sent replacements at no cost. At half the cost of big name cabinets, I wouldn't hesitate ordering from Kitchen Resource Direct.
wendyluck
Average rating: 5 out of 5 stars
I recently purchased cabinets from Kitchen Resource Direct. Brian Horn was my designer, and he did a fantastic job. He made useful suggestions and was extremely patient as I changed my mind a number of times until the design was just right. The product arrived in a timely manner, with no damage, and was delivered by a professional driver. My cabinets are beautiful and top quality. I shopped a number of companies locally and online. The price, quality and customer service from Kitchen Resource Direct could not be met by anyone else - not even close!
koko213
Average rating: 5 out of 5 stars
We shopped around and found KRD had better prices, more upgrade options, and sample doors shipped to us so we could get the correct cherry color. Great customer service and knowledgable design help. We chose Deerfield cabinets that were preassembled, had solid maple doors, plywood construction, dovetail joinery, and soft close doors and drawers. Installed them ourselves with no problems. One damaged cabinet was taken care of quickly and without a hassle. We got more for our money with a large kitchen (double stacked cabinets) and island, coffee center and butlers pantry with soft close door and drawers, and many upgrades, for less then quoted at a kitchen and bath store. I would highly recommend KRD!
Discount Kitchen Direct - Charleston
Average rating: 5 out of 5 stars
I was looking for a new cabinet person to help me with my rehabs and ran across them on the internet. After calling to get a feel for the company, I decided to turn them loose on a design project that I had already paid an architect to do. The designer I worked with, Leslie Webb, knocked my socks off with what she designed. We ended up hiring them to provide a full kitchen of RTA's for us. We loved them. Assembly to Installation went better than expected. All of the fresh and clean ideas worked beautifully. It even inspired me in more creativity in projects to come. We sold the home for more money and quicker than anything in the whole area. I firmly believe it was all because of this kitchen!!!!
cwleake12
Average rating: 2 out of 5 stars
I wouldn't recommend this company. Shipping took a very long time, much longer than they told me upfront. The quality was ok, my contractor didn't like that the cabinets had to be assembled by staples - yes, staples! One packaged arrived damaged and I am working with them for a replacement. Worst, I sent them the model number and dimensions for an oven cabinet. The one they told me to purchase didn't fit and they aren't willing to work with me to get one that does fit. I wouldn't use them again.
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Chinese Standard Heights for Kitchen Cabinets
Source: https://www.houzz.com/professionals/cabinets-and-cabinetry/cabinets-com-pfvwus-pf~1862392456
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